Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cooper Welch

Lawrenceburg,KY

Summary

Dedicated customer service associate with expertise in conflict resolution and effective communication. Committed to enhancing customer experiences and maintaining operational efficiency.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Thoroughbred Express Auto Wash
Lawrenceburg, Kentucky
05.2025 - 11.2025
  • Assisted customers with service inquiries and wash package selections.
  • Operated car wash equipment efficiently and safely, contributing to positive customer experiences during peak hours.
  • Maintained cleanliness of the facility and surrounding areas for customer satisfaction.
  • Processed customer payments accurately using point-of-sale systems.
  • Provided friendly and prompt service to enhance customer experience.
  • Resolved customer complaints with professionalism and empathy, enhancing customer satisfaction and loyalty.
  • Collaborated with team members to streamline daily operations, ensuring a seamless service experience for customers.

Education

GED -

Anderson County High School
Lawrenceburg, KY
05-2026

Skills

  • Customer service
  • Sales techniques
  • Cash handling
  • Problem resolution
  • Conflict resolution
  • Time management
  • Attention to detail
  • Team collaboration
  • Effective communication

Timeline

Customer Service Associate

Thoroughbred Express Auto Wash
05.2025 - 11.2025

GED -

Anderson County High School
Cooper Welch