Cora Watson
Gautier,MS
Summary
Offering strong organizational skills and passion for delivering excellent customer service, eager to learn and develop in dynamic environment. Delivers understanding of booking systems and customer interaction strategies, coupled with attention to detail and computer literacy. Ready to use and develop communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Victoria's Secret & PINK
09.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Reservation Agent
Margaritaville Beach Hotel
01.2024 - 08.2024
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Improved customer satisfaction by promptly addressing inquiries and providing accurate information regarding reservations, cancellations, and modifications.
- Handled billing information over phone.
Stower
Amazon Warehouse
06.2022 - 04.2023
- Sorted over [Number] products onto shelves according to type, weight, and size.
- Maintained clean and organized workspaces to uphold safety standards.
- Increased efficiency in stowing processes by implementing better organization and time management techniques.
Education
Bachelor of Science - BSN Nursing
Mississippi Gulf Coast Community College
Gautier, MS05-2027
Skills
- Customer service
- Problem-solving skills
- Multi-tasking strength
- Reliable and punctual
- Excellent people skills
- POS system operation
- Goal tracking
- Organization
- Goal driven
Timeline
Sales Associate
Victoria's Secret & PINK
09.2024 - Current
Reservation Agent
Margaritaville Beach Hotel
01.2024 - 08.2024
Stower
Amazon Warehouse
06.2022 - 04.2023
Bachelor of Science - BSN Nursing
Mississippi Gulf Coast Community College
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