Coral Ortiz
Rochester,NY
Summary
Proven team player and adept multi-tasker, I excelled at Tops Friendly Markets by enhancing customer satisfaction and streamlining bakery operations. Leveraging bilingual capabilities and exceptional problem-solving skills, I significantly contributed to maintaining high-quality standards and productivity without compromising on service. My flexibility and proficiency in cash register operation have consistently supported workplace efficiency and team objectives.
Overview
10
10
years of professional experience
Work History
Sales Associate
Rainbow Shops
04.2021 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
Production Operator
Alliance Precision Plastics
07.2019 - Current
- Seamlessly transitioned between various machines when needed, demonstrating proficiency in multiple aspects of the production process.
- Demonstrated flexibility in adapting to changing priorities while maintaining focus on meeting production targets and deadlines.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Met production targets and tight deadlines by collaborating closely with team members.
Baker
Tops Friendly Markets
08.2016 - 11.2018
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated ovens and bakery equipment to prepare products according to recipes.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Cleaned and maintained kitchen equipment and oven.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
Bakery Worker
Tops Friendly Markets
06.2014 - 08.2016
- Maintained tidy and organized work area to comply with cleanliness standards.
- Demonstrated proficiency in using bakery equipment safely and efficiently, minimizing downtime and accidents.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Inspected goods to establish accurate pricing and labeling.
Education
High School Diploma -
James Monroe High School
164 Alexander St, Rochester NY06-2014
No Degree - Criminal Justice
Bryant And Stratton College
Rochester, NYSkills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Reliable and punctual
- Positive and professional
- Honest and Dependable
- Cash Register Operation
- Multi-tasking strength
- Listening Skills
- Problem-Solving
- Bilingual (Spanish & English)
- Flexible Schedule
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Rainbow Shops
04.2021 - Current
Production Operator
Alliance Precision Plastics
07.2019 - Current
Baker
Tops Friendly Markets
08.2016 - 11.2018
Bakery Worker
Tops Friendly Markets
06.2014 - 08.2016
High School Diploma -
James Monroe High School
No Degree - Criminal Justice
Bryant And Stratton College
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