Coral Walsh
Pinson,AL
Summary
Proven performer at Walk-Ons Sports Bistreaux and Olive Garden, excelling in high-stress environments with exceptional customer service, phone etiquette, and cash handling skills. Demonstrated ability to enhance guest satisfaction through meticulous service and strong work ethic. Trained peers, ensuring service consistency and fostering team efficiency.
Overview
3
3
years of professional experience
Work History
Server
Walk-Ons Sports Bistreaux
05.2024 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
To-Go Specialist, Server, Expo Runner
Olive Garden
10.2021 - 05.2024
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Trained new team members on proper procedures for managing to-go orders, promoting consistency in service quality.
Education
Only Finished Prerequisites - Sonography
Gadsden State Community College
Gadsden, ALSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Performance improvement
Timeline
Server
Walk-Ons Sports Bistreaux
05.2024 - Current
To-Go Specialist, Server, Expo Runner
Olive Garden
10.2021 - 05.2024
Only Finished Prerequisites - Sonography
Gadsden State Community College
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