Summary
Overview
Work History
Education
Skills
Accomplishments
Work Availability
Timeline
Manager

Coralee Green

San Tan Valley,AZ

Summary

Proven leader with a track record of enhancing customer satisfaction and team performance at Fry's Marketplace. Excelled in strategic planning and complex problem-solving, fostering a culture of continuous learning and cross-functional teamwork. Skilled in staff training and development, consistently achieving high-quality service delivery without compromising efficiency.

Overview

4
4
years of professional experience

Work History

Manager

Fry's Marketplace
02.2023 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.

Cook Shift Leader

Wingstop Restaurant
02.2021 - 02.2023
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.

Education

High School Diploma -

San Tan Foothill's
San Tan Valley, AZ
05.2021

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Strategic Planning
  • Cross-Functional Teamwork

Accomplishments

  • Supervised team of 60+ staff members.
  • Utilizes microsoft excel spreadsheets to illustrate how many hours each department has worked as well as how much the company has profited throughout each week.
  • Mentored and coached multiple employees, resulting in two promotions and two successful career transitions within the company.
  • Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Manager

Fry's Marketplace
02.2023 - Current

Cook Shift Leader

Wingstop Restaurant
02.2021 - 02.2023

High School Diploma -

San Tan Foothill's
Coralee Green