Summary
Overview
Work History
Education
Skills
Timeline
Generic

Coralee Keller

North Olmsted,OH

Summary

Polished Dental Receptionist with 20 years of experience in dental administrative arena. Versatile and friendly with pleasant speaking voice and professional demeanor. Adept at multi-line phones and scheduling software. Excellent verbal and written communication abilities.

Overview

16
16
years of professional experience

Work History

Dental Receptionist

Lorain Family Dental
Lorain, OH
05.2018 - 10.2023
  • Managed front desk operations including scheduling appointments, collecting payments.
  • Verified patient's eligibility for benefits under various insurance plans.
  • Ensured that all HIPAA regulations were followed while handling confidential patient information.
  • Maintained accurate records of patient treatment plans, medical histories, and financial transactions.
  • Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
  • Performed administrative tasks such as filing documents, preparing reports, ordering supplies.

Dental Receptionist

Dr. Anthony Shaia
Parma Heights, OH
07.2007 - 08.2018
  • Answered incoming calls, scheduled appointments, and confirmed patient visits.
  • Managed front desk operations including scheduling appointments, collecting payments.
  • Verified patient's eligibility for benefits under various insurance plans.
  • Performed administrative tasks such as filing documents, preparing reports, ordering supplies.
  • Collected payments from patients and arranged payment schedules.
  • Arranged documents for insurance claims.

Education

GED -

Crossroads Academy
Brooklyn, OH
06-1992

Skills

  • Knowledge of Dental Terminology
  • Insurance Verification
  • Issue Resolution
  • Data Entry
  • Patient Relations
  • Patient Scheduling
  • Dental Staff Support
  • HIPAA Compliance
  • Insurance Billing
  • Accounts Receivable
  • Front Office Management
  • Understanding of Dental Insurance
  • Patient Flow Management
  • Payment Processing
  • Electronic Dental Record (EDR)
  • Punctual and Reliable

Timeline

Dental Receptionist

Lorain Family Dental
05.2018 - 10.2023

Dental Receptionist

Dr. Anthony Shaia
07.2007 - 08.2018

GED -

Crossroads Academy

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Coralee Keller