Coralie Holmes
Forsyth,GA
Summary
Very motivated and driven, organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Cashier Team Lead
Walmart
Forsyth, GA
09.2021 - Current
- Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Performed store opening, closing and shift-change actions and kept accurate shift-change logs
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Front Desk Receptionist
Super 8 Hotel
Forsyth, GA
08.2020 - 09.2021
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Collected room deposits, fees and payments.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
Caregiver
River Place Nursing Center
Forsyth, GA
11.2019 - 08.2020
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Monitored client vital signs, administered medications and tracked behaviors to keep healthcare supervisor well-informed.
- Determined specific needs and provided most appropriate level of services for patient well-being.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Waitress
Waffle House Restaurant
Forsyth, GA
02.2017 - 11.2019
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Nursing
Gordon State College
Barnesville, GAHigh School Diploma -
Mary Persons High School
Forsyth, GA05.2019
Skills
- Customer Relations
- Customer Service
- Cash Handling
- New Hire Training
- Employee Scheduling
- Team Leadership
- Cooperative Attitude
- Work Task Prioritization
- Adaptable and Flexible
- Customer Satisfaction
Timeline
Cashier Team Lead
Walmart
09.2021 - Current
Front Desk Receptionist
Super 8 Hotel
08.2020 - 09.2021
Caregiver
River Place Nursing Center
11.2019 - 08.2020
Waitress
Waffle House Restaurant
02.2017 - 11.2019
Nursing
Gordon State College
High School Diploma -
Mary Persons High School