Coral Meredith
Jamesville,NC
Summary
As a dedicated and experienced banker, I have a strong desire to expand my knowledge and skills within a client-facing atmosphere. Highly motivated and eager to take on new roles and responsibilities, while consistently providing exceptional customer service. In my previous experience, I have demonstrated the ability to adapt to new situations and successfully handle complex financial transactions. This showcases ability to thrive in dynamic environments and effectively meet the needs of clients. Understanding the importance of staying up-to-date with industry policy and regulations, allowing myself to provide accurate and informed financial advice to your clients. My goal is to continuously improve and enhance your expertise, ensuring and providing the highest level of service and support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Office Specialist
Rock Oak Service Group
11.2023 - Current
- As a Front Office Specialist at Rock Oak Service Group since November 2023, I have gained extensive experience in managing and regulating numerous administrative tasks
- Taking charge of the front office operations, I ensure seamless service coordination and communication
- My role involves substantial interaction with clients, which has significantly enhanced my customer service skills
- I have developed solid expertise in digital record keeping and data organization, contributing to the overall efficiency of the organization
- My work also involves the successful resolution of customer complaints to ensure customer satisfaction and loyalty.
Personal Accountant
07.2023 - Current
Teller Supervisor
Southern Bank & Trust
11.2021 - 08.2023
- The job role of a teller supervisor is a key position within the banking industry
- As a teller supervisor, you are responsible for overseeing the daily operations of the bank's teller line and ensuring the smooth delivery of exceptional customer service
- Your primary responsibility is to manage and lead a team of tellers, providing guidance, training, and support to ensure their success
- This includes assigning tasks, setting goals, and conducting performance evaluations to maintain a high level of productivity and efficiency
- In addition to supervising teller activities, you are responsible for monitoring cash levels, verifying transactions, and ensuring compliance with banking regulations and policies
- You are also responsible for resolving customer complaints, addressing any issues or concerns, and ensuring a positive customer experience
- As a teller supervisor, you are also involved in implementing and enforcing security measures to protect the bank's assets and prevent fraudulent activities
- This requires a strong understanding of security protocols and procedures
- Furthermore, you are responsible for maintaining accurate records, preparing reports, and communicating effectively with other departments and management.
Branch Banker 2
BB&T Now Truist
11.2019 - 11.2021
- I worked as a Branch Banker 2 at Branch Banking & Trust from November 2019 to November 2023
- During my time there, I was responsible for providing excellent customer service to clients and helping them with their banking needs
- I was also responsible for processing transactions, opening new accounts, and resolving customer inquiries
- I developed strong relationships with customers and colleagues, and I was able to identify opportunities to cross-sell products and services
- I also had the opportunity to mentor new employees and provide guidance on banking policies and procedures
- I am proud of the work I did and the relationships I built during that duration.
Front Office Assistant
Delhaize America
05.2015 - 11.2019
- I worked as an Office Assistant at Delhaize America from June 2015 to November 2023
- During this time, I was responsible for providing administrative support to the office staff
- I was also in charge of managing the sales floor and employees, as well as organizing and maintaining filing systems
- I was also responsible for answering incoming calls and emails and providing customer service to clients
- I also had the opportunity to assist with various projects and tasks, such as data entry, processing shipments, and cross training
- I enjoyed my time at Delhaize America and gained valuable experience in office administration.
Education
Currituck County High School
Barco, NC06.2016
Skills
- Customer Service
- Communication/Active Listening
- Adaptability
- Marketing
- Attention to detail
- Empathy
- Building lasting relationships
- Teamwork/Leadership
- File Management
- Effective Planning
- Report Preparation
Certification
NC Notary Public, 01/03/26
Timeline
Front Office Specialist
Rock Oak Service Group
11.2023 - Current
Personal Accountant
07.2023 - Current
Teller Supervisor
Southern Bank & Trust
11.2021 - 08.2023
Branch Banker 2
BB&T Now Truist
11.2019 - 11.2021
Front Office Assistant
Delhaize America
05.2015 - 11.2019
Currituck County High School
NC Notary Public, 01/03/26
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