Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Ethan Doud

Spring,TX

Summary

Dynamic and goal-oriented professional with a strong background in customer service and teamwork, honed at Auto Zone Auto Parts. Recognized for enhancing customer satisfaction and reliability, while leveraging ASE certifications to deliver quality service. Proven ability to solve problems and build rapport, ensuring a welcoming environment for all clients.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Auto Zone Auto Parts
03.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Solved customer challenges by offering relevant products and services.
  • Delivered parts to other Auto Zone stores within 10 miles radius.

Restaurant Team Member

Bailey's Restaurant
04.2021 - 03.2023
  • Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
  • Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
  • Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Car Wash Attendant

Quick Quack Car Wash
05.2022 - 12.2022
  • Greeted customers and assessed needs to recommend suitable car wash services.
  • Provided exceptional customer service by recommending and apprising customers on service options, pricing, and savings opportunities through memberships or promotional information.
  • Recognized for punctuality and reliability, consistently arriving prepared for scheduled shifts even during peak business hours.
  • Maintained a clean and organized work environment, ensuring the safety of customers and employees.

Education

??

Universal Technical Institute
Houston, TX
08-2025

High School Diploma -

Klein High School
Houston, TX
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Goal oriented
  • ASE Certifications
  • I-CAR Certifications
  • Drone Pilot - HS football games
  • Building rapport
  • Painted and repaired dents on vehicles

Certification

ASE Certifications

I-CAR Certifications

Timeline

Sales Associate

Auto Zone Auto Parts
03.2023 - Current

Car Wash Attendant

Quick Quack Car Wash
05.2022 - 12.2022

Restaurant Team Member

Bailey's Restaurant
04.2021 - 03.2023

??

Universal Technical Institute

High School Diploma -

Klein High School
Ethan Doud