Corbin Springfield
Tucson,AZ
Summary
Adaptable professional with hands-on experience in hospitality and retail environments, including front desk operations, night audit, and cash handling. Skilled in customer service, inventory management, and basic maintenance. Demonstrates proficiency in housekeeping, sales, and basic trades such as flooring and electrical work, ensuring efficient and high-quality service across multiple roles.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Front desk
Best Western
Snowflake, AZ
01.2022 - Current
- Assisted guests with check-in and check-out, resolving inquiries to enhance guest experience and satisfaction.
- Answered multi-line phone system to address guest requests and coordinate services, facilitating timely communication.
- Prepared and maintained breakfast area, ensuring compliance with food safety standards and enhancing guest satisfaction.
- Performed night audit and cashier duties, reconciling daily transactions to maintain accurate financial records.
Front Desk Receptionist
Sonesta ES Suites
Tucson, AZ
02.2025 - 10.2026
- Delivered exceptional customer service to guests by efficiently managing check-ins and check-outs, enhancing guest satisfaction and loyalty.
- Handled complaints calmly and communicated issues to hotel management and team members.
- Resolved guest complaints with professionalism and empathy. and communicated issues to hotel management and team members.
- Assisted with loyalty program enrollments for guests. enrollment and guest profile updates.
Retail Associate
Nordstrom Rack
Tucson, AZ
10.2024 - 12.2024
- Sorted and organized inventory, ensuring accurate stock levels and facilitating efficient store operations.
- Applied sensors and conducted price checks/changes to maintain merchandise accuracy and support loss prevention efforts.
- Assisted shoppers with product selection and inquiries, improving customer satisfaction and enhancing shopping experience.
Education
High school Senior year - Business
Freedom High School
RemoteHigh school diploma -
Freedom High School
Snowflake, AZSkills
- Hospitality
- Issue resolution
- POS systems
- Cash register
- Nightly reconciliation
- Sales
- Team management
- Electrical experience
- Power tools
- Woodworking
- Measuring tapes
- Staple guns
- Heavy lifting
- Load and unload
- Material mixing
- Warehouse experience
- Food service
- Computer operation
- Microsoft Excel
- Teamwork
- Communication skills
- Outdoor work
- Maintenance
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
Certification
- Driver's License
- CPR Certification
- First Aid Certification
- Caregiver Certification
- LMSW
Languages
- English
- Fluent
Timeline
Front Desk Receptionist
Sonesta ES Suites
02.2025 - 10.2026
Retail Associate
Nordstrom Rack
10.2024 - 12.2024
Front desk
Best Western
01.2022 - Current
High school Senior year - Business
Freedom High School
High school diploma -
Freedom High School