Cordell Matthews
Humble,TX
Summary
Dedicated employee who has been working at the same company for over 10 years. Has strong customer service skills, recognized for being able to solve complaints from customers with causing an incident.
Overview
11
11
years of professional experience
Work History
Clerk
Kroger
Humble, TX
08.2015 - Current
- Maintained inventory levels by restocking shelves and organizing merchandise effectively.
- Assisted customers with inquiries, providing product information and support as needed.
- Resolved customer complaints promptly, fostering loyalty and satisfaction in service interactions.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
Education
Associate of Arts - General Studies
Lone Star College
Houston, TX05-2020
Skills
- Telephone etiquette
- Customer satisfaction
- Relationship building
- Typing speed
- Customer service
- Google drive
- Strong work ethic
- Stock rotation
- Positive attitude
- Cleaning and sanitation
Languages
English
Native or Bilingual
Interests
- I like working with my hands and fixing things
- Coding and Programming
- Historical Exploration
- Video Gaming
- Reading
- Digital Art and Animation
Timeline
Clerk
Kroger
08.2015 - Current
Associate of Arts - General Studies
Lone Star College