Cor'eal Edwards
Tallahassee,FL
Summary
Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
2025
2025
years of professional experience
Work History
Warehouse Clerk
Sterilite Corp
Birmingham, AL
08.2018 - 05.2019
- Restocking shelves, accepting orders and ensuring they are shipped in a timely manner, processing and packing orders, counting inventory.
Certified Nursing Assistant (CNA)
NHS Northway Health Rehabilitation
Birmingham, AL
05.2019 - 04.2022
- Provides patient comfort by utilizing resources and materials; transporting patients; reporting observations of the patient to nursing supervisor, Documenting information
Customer Service Representative Remote
Delta Dental Insurance
Atlanta, GA
2022 - 06.2024
- Assisted customers on insurance products and benefits, enhancing understanding and satisfaction. Organized and detail-oriented with a strong work ethic.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Communicated effectively with clients to gather necessary information and clarify claim status.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
Education
No Degree - Registered Nurse
Tallahassee Community College
Tallahassee, FLHigh School Diploma -
Westside High School
05.2016
Skills
- Achieved high customer satisfaction through reliable service delivery Improved efficiency with a typing speed of 50 wpm Built strong relationships with customers through patience and empathy
Awards
Awarded employee of the month for every job experience as I have demonstrated perfect customer service and great time management.
Timeline
Certified Nursing Assistant (CNA)
NHS Northway Health Rehabilitation
05.2019 - 04.2022
Warehouse Clerk
Sterilite Corp
08.2018 - 05.2019
Customer Service Representative Remote
Delta Dental Insurance
2022 - 06.2024
No Degree - Registered Nurse
Tallahassee Community College
High School Diploma -
Westside High School