Corey Gaylord
Lewiston,Idaho
Summary
Adaptable and organized individual with a strong background in customer service roles. Known for effective conflict resolution and time management skills, ready to enhance team performance and drive operational success. Dedicated worker with a strong focus on team collaboration, conflict resolution, and time management. Committed to delivering exceptional customer service while maintaining a calm demeanor during high-volume periods.
Overview
5
5
years of professional experience
Work History
Barista
Hotshots Espresso
Lewiston, Idaho
08.2024 - Current
- Prepared and served crafted beverages, enhancing customer satisfaction.
- Operated cash register, ensuring accurate transactions and efficient service.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained calm demeanor during high-volume periods, contributing to positive customer experiences.
- Collaborated with team members to ensure smooth and efficient service flow.
- Maintained cleanliness and organization of the workspace and equipment.
- Recorded and managed inventory levels daily.
Lead Cashier
Big 5 Sporting Goods
Lewiston, Idaho
05.2024 - 08.2024
- Resolved customer complaints promptly, improving satisfaction and fostering loyalty.
- Handled escalated customer service issues with professionalism, ensuring positive customer experiences.
- Assisted customers with product inquiries and provided exceptional service.
- Collaborated with team members to streamline operations during peak hours, enhancing overall service efficiency.
- Acquired knowledge of different departmental roles to ensure seamless store operations.
Kitchen Aide
Royal Plaza Retirement Center
Lewiston, Idaho
06.2021 - 10.2021
- Collaborated with team members to expedite meal service efficiently.
- Assisted chefs with food preparation and ingredient organization.
- Followed and maintained food restrictions and diets fore residents based on medical needs.
- Managed inventory by restocking necessary supplies.
- Followed safety protocols to maintain a safe kitchen environment.
Education
High School Diploma -
Tammany Highschool
Lewiston, ID06-2022
Some College (No Degree) - Biology Secondary Education
Lewis-Clark State College
Lewiston, IDSkills
- Inventory management
- Team collaboration
- Conflict resolution
- Time management
- Product knowledge
- Organization skills
- Communication skills
- Decision-making
- Verbal and written communication
- Problem-solving
- Excellent memory
- Adaptive and creative
Languages
English
Native/ Bilingual
Timeline
Barista
Hotshots Espresso
08.2024 - Current
Lead Cashier
Big 5 Sporting Goods
05.2024 - 08.2024
Kitchen Aide
Royal Plaza Retirement Center
06.2021 - 10.2021
High School Diploma -
Tammany Highschool
Some College (No Degree) - Biology Secondary Education
Lewis-Clark State College