Goal-oriented Operations Professional experienced in enhancing business performance through strategic operational management. Developed and implemented process improvements while fostering collaborative environments to achieve organizational goals. Focused on adaptability and delivering targeted results.
Work History
Operations Manager
1 Year
Rentokil North America | 08.2025 - Current
Managed inventory control systems to optimize resource allocation and reduce operational costs.
Established performance metrics to monitor productivity, ensuring alignment with organizational goals.
Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Implemented quality control systems to boost overall product consistency and reliability.
Pest Control Service Technician
4 Years
Anderson Pest Solutions | 08.2022 - Current
Optimized daily routes for efficient scheduling and resource allocation.
Informed clients and conducted risk analyses to enhance pest management strategies.
Keep clients informed while strategizing risk analyses.
Acted as a point of contact for clients, ensuring effective support and resolution of issues.
Web Developer
6 Years 6 Months
Morgan Township Trustee | 02.2020 - Current
Applied SEO best practices in site design, elevating online presence to top search rankings.
Conducted usability testing and analysis to identify areas for improvement, leading to enhanced site performance and increased user engagement
Performed usability testing and analysis to pinpoint improvement areas, enhancing site performance and boosting user engagement.
Monitored industry trends and emerging technologies to refine design skills and implement innovative solutions for clients.
Maintain current practices with industry trends and emerging technologies to continuously improve design skills and implement cutting-edge solutions for clients.
Monitor technical issues and troubleshooting requests to resolve user problems.
Graphic Designer
1 Year
John Andy's Deli / Anne Marie's Flower Farm | 06.2022 - 06.2023
Designed custom client logos and products, enhancing brand consistency and aligning with client visions and values.
Demonstrated strong understanding of design principles, typography, color theory, and current design trends to produce innovative and effective designs
Collaborated with customers to present mockups and gather feedback for design adjustments.
Carpenter Foreman
7 Years 4 Months
Solid Platforms Inc. | 02.2011 - 06.2018
Maintained high safety standards on job sites in accordance with union regulations, ensuring all work was completed efficiently and without incidents
Collaborated effectively with other trades to complete complex construction projects, demonstrating strong communication and problem-solving skills
Coordinated material and equipment logistics to job sites, ensuring supply readiness for timely project starts.
Ensured compliance with OSHA and corporate safety regulations to maintain a safe work environment and prevent job site accidents.
Maintained accurate records of materials, employee timesheets, client issues, and accident reports to support project accountability.
Fire Support Sergeant
6 Years
Indiana National Guard | 10.2010 - 10.2016
Facilitated integration of indirect fire systems into battle plans, enhancing operational effectiveness.
Educated troops and commander on individual weapon system capabilities to improve tactical decision-making.
Coordinated communication between commander and various branches in the field to streamline operations.
Managed over 3 million dollars in battalion fire support equipment.
Military Police Sergeant
7 Years 11 Months
U.S. Army | 07.2002 - 06.2010
Enforced military laws and regulations, including traffic control and cross cross-management
Applied initiative and creativity to resolve complex challenges and improve operational readiness.
Deployed in support of Operation Enduring Freedom Afghanistan in 2005
Trained and mentored junior soldiers in security procedures, tactical operations, and communication protocols, enhancing team effectiveness and mission success
Received Combat Action Badge
Airborne qualified
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Completed Airborne training, demonstrating proficiency in parachuting techniques.
Education
Bachelor of Science - Computer Applications Development
Purdue University Northwest | Hammond, IN | 05-2022
Semester Honors and Deans List
Skills
Inventory management
Data management
KPI tracking
Process optimization
Schedule management
Customer relationship management (CRM)
Sales strategy
Conflict resolution
Timeline
Operations Manager
Rentokil North America
08.2025 - CurrentRead More
Pest Control Service Technician
Anderson Pest Solutions
08.2022 - CurrentRead More
Graphic Designer
John Andy's Deli / Anne Marie's Flower Farm
06.2022 - 06.2023Read More
Web Developer
Morgan Township Trustee
02.2020 - CurrentRead More
Carpenter Foreman
Solid Platforms Inc.
02.2011 - 06.2018Read More
Fire Support Sergeant
Indiana National Guard
10.2010 - 10.2016Read More
Military Police Sergeant
U.S. Army
07.2002 - 06.2010Read More
Purdue University Northwest
Bachelor of Science from Computer Applications Development