Corey House
Riverton,IL
Summary
Inside Sales Representative driven to obtain new customers quickly. Expertly generates and increases sales while delivering top-notch customer service. Achieves and consistently exceeds monthly sales goals through strong work ethic and tenacity.
Overview
13
13
years of professional experience
Work History
Inside Sales Representative
Roofers Mart
Springfield, IL
10.2025 - 03.2026
- Engaged customers to identify roofing needs and preferences, enhancing customer satisfaction.
- Provided product information to assist customers in making informed decisions.
- Responded to customer inquiries promptly via phone and email.
- Processed orders accurately, ensuring seamless transaction flow and customer experience.
- Maintained organized records of customer interactions and transactions.
- Followed up on pending orders and inquiries in a timely manner.
- Collaborated with team members to coordinate product availability, supporting timely order fulfillment.
- Coordinated with shipping departments for order delivery schedules.
- Assisted in updating inventory databases for accurate stock levels.
Customer Service Representative
Blue Cross Blue Shield of Illinois
Springfield, IL
05.2025 - 10.2025
- Resolved client issues through effective communication, ensuring satisfaction and support.
- Addressed customer inquiries on health insurance plans and services, enhancing customer understanding.
- Informed customers about benefits and services, increasing awareness and utilization.
- Processed claims and verified patient eligibility for coverage.
- Utilized company software to track customer interactions and follow-ups.
Lead Sales Associate
Dollar General
Buffalo, IL
08.2024 - 03.2025
- Operated cash register and processed customer transactions, ensuring quick service for customers.
- Trained new sales associates on store policies and procedures.
- Stocked shelves and ensured product availability, contributing to customer satisfaction.
- Maintained store cleanliness and organized merchandise displays to enhance shopping experience.
Sales Representative
Area Distributors
Quincy, IL
05.2023 - 08.2024
- Generated new sales leads through cold calling and networking activities.
- Executed product demonstrations that highlighted key features and benefits, enhancing client understanding.
- Developed strong client relationships to effectively identify and address their needs.
- Gathered and relayed client feedback on preferences to inform product development and offerings.
- Managed inventory levels to ensure product availability for customers.
- Assisted in planning promotional events to increase brand awareness.
- Recorded sales activity and customer interactions in CRM systems.
Sales Representative
Triad Industrial Supply
Springfield, IL
06.2013 - 05.2023
- Developed key customer relationships to increase sales.
- Created tailored sales techniques that effectively sold and upsold services to clients.
- Cultivated client relationships to align solutions with their needs.
- Conducted product demonstrations to showcase features and benefits.
- Coordinated promotional events that enhanced brand visibility.
- Resolved customer inquiries and issues in a timely manner.
- Provided feedback on client preferences to improve product offerings.
Education
Bachelors Degree - Communications
Benedictine University
Springfield01-2013
High School Diploma -
Lanphier High School
Springfield, IL01-2008
Skills
- B2B sales
- Cold calling
- Sales reporting
- Customer engagement
- Product knowledge
- Order processing
- Inventory management
- Lead generation
- Sales forecasting
- Salesforce software
- Good Telephone Etiquette
Affiliations
- Volunteer Baseball Coach for 10 Years
- Volunteer Softball Coach
Timeline
Inside Sales Representative
Roofers Mart
10.2025 - 03.2026
Customer Service Representative
Blue Cross Blue Shield of Illinois
05.2025 - 10.2025
Lead Sales Associate
Dollar General
08.2024 - 03.2025
Sales Representative
Area Distributors
05.2023 - 08.2024
Sales Representative
Triad Industrial Supply
06.2013 - 05.2023
Bachelors Degree - Communications
Benedictine University
High School Diploma -
Lanphier High School