Summary
Overview
Work History
Education
Skills
Interests
Quote
Work Preference
Timeline
Generic

Corey Joseph Jr

Costumer Service
St. Petersburg,FL

Summary

Dynamic and customer-focused professional with extensive experience at Publix, excelling in cash handling and customer service. Proven ability to enhance customer satisfaction and loyalty through effective communication and problem resolution. My time at Publix also helped me learn about my co-workers and connections which i have built connections with. This job has made me very easy and enjoyable to talk to. Recognized for mentoring new employees and maintaining high standards, contributing to a positive shopping experience and store success.

Overview

2
2
years of professional experience
1
1
year of post-secondary education

Work History

Cashier

Publix
05.2023 - Current
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Welcomed customers and helped determine their needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Answered questions about store policies and addressed customer concerns.
  • Stocked, tagged and displayed merchandise as required.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Promoted store promotions and incentive programs to increase overall sales revenue.

Education

High School Diploma -

Gibbs Highschool
St. Petersburg, United States
08.2024 - Current

Skills

Customer service

Interests

  • Music
  • Marching Band
  • Personal Development and Self-Improvement
  • Socializing
  • Historical Exploration
  • Adventure Travel
  • Fashion and Style
  • Strategy Games
  • Experimenting with different creative mediums, like Playing the piano, Fashion, and poetry, to expand skills and techniques
  • Creative Writing
  • Electronics and Circuit Building
  • Youth mentor, providing guidance and support to empower the next generation of leaders

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Work Preference

Work Type

Part TimeFull Time

Work Location

On-Site

Important To Me

Flexible work hoursPaid time offHealthcare benefitsCareer advancementCompany CultureWork-life balancePersonal development programs401k matchPaid sick leave

Timeline

High School Diploma -

Gibbs Highschool
08.2024 - Current

Cashier

Publix
05.2023 - Current
Corey Joseph JrCostumer Service
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