Oversees all operations in the GM and Service areas. Including Gas Station, Fashion, Planogram, Pricing and 3rd shift GM stock.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained new employees on proper protocols and customer service standards.
- Developed and implemented strategies to increase sales and profitability.
- Previous experience within Meijer organization. Deli TL (1 yr), Planogram/Replenishment (7yrs), Service TL (1 yr)