Corey Malone
Louisville,KY
Summary
Goal-oriented manager with distinguished experience in healthcare industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales in a complex, matrixed environment. Committed to streamlining procedures while optimizing employee talent. Exceptional communication and influencing skills as demonstrated through successful development and implementation of multiple marketing programs driving net revenue.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Market Manager
KORT Physical Therapy
01.2023 - Current
- Directed work of 20 healthcare professionals at 5 offices across Louisville, KY.
- Achieved sales goals and service targets by cultivating and securing new customer relationships, increasing new customer growth by 5.5% and overall patient volume by over 3% after first year of management of already established clinics
- Built brand awareness in local market and increased penetration with proactive strategies including identifying Norton Healthcare's Long COVID clinic and developing a streamlined referral process for every Long COVID patient, creating over 4,000 new patient referrals in first year of inception.
- Conducted regular market research to stay informed of industry trends and inform business strategy decisions.
- Leveraged data analytics tools to gain insights into customer behavior patterns, informing future sales tactics and promotional strategies.
- Collaborated with other departments to ensure alignment of overall company goals with individual market objectives, including working closely with parent company's (Select Medical) executive team to develop a nationwide specialty program.
Recovery and Reconditioning Program Developer
Select Medical
01.2020 - Current
- Streamlined communication channels between departments by implementing effective collaboration tools within program development projects.
- Facilitated brainstorming sessions among team members to generate creative ideas for program enhancements or new product offerings.
- Collaborated with cross-functional teams for seamless project delivery, resulting in improved efficiency and reduced development time.
- Designing customized program modules tailored to educate staff and implement quality product
Physical Therapy Clinic Director
KORT Physical Therapy
01.2018 - 01.2023
- Facilitated regular staff meetings for effective communication, continuous learning, problem-solving, goal-setting, and progress monitoring.
- Assessed staffing needs, hired qualified personnel, and provided ongoing professional development opportunities for all team members.
- Improved patient satisfaction by implementing innovative treatment programs and protocols.
- Enhanced patient care with the development of comprehensive treatment plans tailored to individual needs.
CardioFit Program Developer
KORT Physical Therapy
01.2018 - 01.2020
Staff Physical Therapist
KORT Physical Therapy
01.2016 - 01.2018
Adjunct Professor
Bellarmine University Physical Therapy School
01.2016 - 01.2017
Staff Physical Therapist
Sinai Hospital's Rubin Institute for Advanced Orthopedics
01.2014 - 01.2016
PRN Staff Physical Therapist
Masonic Home of Louisville Sam Swope Center
01.2016 - 01.2017
Education
Residency Program -
Select Medical APTA Accredited Orthopedic Residency Program
01.2018
Doctor of Physical Therapy -
Bellarmine University
12.2013
Bachelor's Degree - Health and Human Performance
University of Louisville
01.2011
Skills
- Strategic Planning
- Performance reporting
- New product launch
- Budgeting and Expenditures
- Staff Training and Development
- Market intelligence
- Goal Setting and Achievement
- Time Management
Certification
- Physical Therapist, Kentucky Board of Physical Therapy, 006811, 03/2025
- Orthopedic Certified Specialist, American Board of Physical Therapy Specialties, 53537, 06/2028
- Basic Life Support, American Heart Association, 2025
Continued Education Presentations
- Medbridge, Interdisciplinary Management and Screening of the Long-COVID Patient, 07/13/2023
- APTA Lecture Series, Long COVID Rehabilitation - Multidisciplinary Care: Pitfalls to Avoid and Pearls to Enhance Treatments, 10/28/2022 - 10/29/2022
- IARP (International Association of Rehabilitation Professionals) Texas Virtual Seminar, Rehabilitation of the Individual Recovering from COVID-19, 03/05/2021
- Development of Fundamental Modules for Select Medical's Recovery and Reconditioning Program, 2021
- CardioFit CEU Course, 06/08/2019, 05/27/2019
Poster Or Platform Presentations
- Recovery and Reconditioning presentation at Select Medical's Specialty Hospital Department of Rehab Conference, South Carolina, 05/10/2022
- Case Presentation: Clinical decision making in a 66 year old male with suspected rotator cuff tear by using a battery of patient reported outcomes, Louisville, Kentucky, 2018
- Platform Speaker at APTA's Combined Sections Meeting, Indianapolis, Indiana, 2015
Marketing Presentations
- Wave 3 Listens Live Interview for Select Medical's Recovery and Reconditioning Program, 04/18/2022
- KY Chamber of Commerce Lunch and Learn Presentation on CardioFit, 03/10/2020
- ABC 36 WTVQ-KORT CardioFit Program, 09/17/2019
- Podcast Interview for CardioFit Program, 09/11/2019
- KY Chamber of Commerce Lunch and Learn Presentation on Office Space Ergonomics, 05/23/2017
Capstone
Malone, Chorley, Brosky, Topp, Comparison of Standard Stretching and Modified First Step to Foot Relief Protocols on Pain and Self-Reported Function with Plantar Heel Pain: A Randomized Clinical Trial
Clinical Instructors
- Bellarmine University, July 2022-August 2022
- Bellarmine University, July 2020-August 2020
- University of Kentucky, April 2019-May 2019
- Bellarmine University, 2018
Timeline
Market Manager
KORT Physical Therapy
01.2023 - Current
Recovery and Reconditioning Program Developer
Select Medical
01.2020 - Current
Physical Therapy Clinic Director
KORT Physical Therapy
01.2018 - 01.2023
CardioFit Program Developer
KORT Physical Therapy
01.2018 - 01.2020
Staff Physical Therapist
KORT Physical Therapy
01.2016 - 01.2018
Adjunct Professor
Bellarmine University Physical Therapy School
01.2016 - 01.2017
PRN Staff Physical Therapist
Masonic Home of Louisville Sam Swope Center
01.2016 - 01.2017
Staff Physical Therapist
Sinai Hospital's Rubin Institute for Advanced Orthopedics
01.2014 - 01.2016
Residency Program -
Select Medical APTA Accredited Orthopedic Residency Program
Doctor of Physical Therapy -
Bellarmine University
Bachelor's Degree - Health and Human Performance
University of Louisville