Corey Phillips
D
Webster,NY
Summary
Enthusiastic hospitality professional with can-do attitude and strong desire to provide top level service to public. Seeking position as Night Auditor in busy hotel. Qualified Night Auditor with excellent knowledge of [Type] financial reporting and analysis and training in [Software]. Fantastic mathematical skills with proven history of accuracy. Trained in [Type] financial tasks, quick learning and highly professional.
Overview
25
25
years of professional experience
Work History
FRONT DESK/NIGHT AUDITOR
Mainstay Suites
Houston, TX
05.2019 - Current
- Checked requests and room service for accuracy and any needed assistance.
- Assisted day staff by completing daily computer backups, virus checks and program updates.
- Anticipated guests’ needs and responded to all requests within reasonable amount of time.
- Responded to telephone, email, and in-person inquiries regarding reservations, hotel information and guest concerns.
- Controlled cash and credit card payment transactions at the front desk.
- Logged wake-up call requests and set up automatic rings in system.
- Compiled budget figures by reviewing past budgets, evaluating estimated income and assessing expenses.
Desk Clerk
AMERICAS BEST VALUE INN
HOUSTON, TX
04.2000 - 02.2019
- Arranged accommodations and travel plans for visitors and presented updated itineraries.
- Greeted [Number] daily visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff and greeting visitors.
Education
High School Diploma - undefined
CENTENNIAL HIGH SCHOOL
Champaign, IL1987
Skills
- Front desk operations
- Guest services
- Registration processing
- Audit coordination
- Daily transactions review
- Check-in and check-out procedures
- Wake-up calls
- Data entry
Timeline
FRONT DESK/NIGHT AUDITOR
Mainstay Suites
05.2019 - Current
Desk Clerk
AMERICAS BEST VALUE INN
04.2000 - 02.2019
High School Diploma - undefined
CENTENNIAL HIGH SCHOOL
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