Corey Porche
Texarkana
Summary
Knowledgeable and motivated to grow and go above and beyond what is expected of me. As a current shift manager I am able to lead, working with others as a team to promote the company working by their legendary standards. I am proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations, scheduling and task prioritization to keep assignments and projects on schedule.
Overview
6
6
years of professional experience
Work History
Shift Manager
Starbucks
Texarkana
10.2022 - Current
- Supervised daily operations and ensured adherence to company standards.
- Overseeing the work of partners during their shift, providing guidance, support and feedback to ensure efficiency and effectiveness while performing tasks.
- Trained and mentored new baristas in customer service protocols.
- Managed inventory levels.
- Opening and closing responsibilities ensuring all operations including cash handling and inventory run smoothly and according to Starbucks policies.
- Ensuring quality customer service handling complaints and concerns and through recommendations creating a positive experience.
Clerical Secretary
Bowie County Appraisal District
Texarkana
11.2021 - 10.2022
- Assisted in processing property tax documents and maintained filing systems.
- Performed high volume data entry, including information on property records, exemptions and ownership transfers into the districts software system.
- Assisted the public via phone, email and in-person visits by answering questions explaining processes relating to appraisals, taxes and exemptions.
- Answered phones calls, managed correspondence, processed mail and operated scanners, fax machines and copiers.
Barista
Taste and See
Texarkana
08.2019 - 11.2021
- Prepared high-quality beverages using espresso machines and manual brewing methods.
- Provided exceptional customer service, addressing inquiries and ensuring satisfaction.
- Maintained cleanliness and organization of the workspace and equipment.
- Key carrier
- Stocked and inventory
Education
Some College (No Degree) - Kinesiology
ETBU
Marshall, TXSome College (No Degree) - Sports Psychology
Texas A&M Texarkana Tx
Texarkana , TXSkills
- Operations management
- Inventory management
- Customer service
- Staff training
- Filing and organizing
- Data entry
- Collecting, processing payments and balancing register
- Operating POS systems
- Integrity
- Ability to train others
References
References available upon request.
Timeline
Shift Manager
Starbucks
10.2022 - Current
Clerical Secretary
Bowie County Appraisal District
11.2021 - 10.2022
Barista
Taste and See
08.2019 - 11.2021
Some College (No Degree) - Kinesiology
ETBU
Some College (No Degree) - Sports Psychology
Texas A&M Texarkana Tx