Corey Scott
Manager
Boston,MA
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Restaurant Manager
Rosa Mexicano
01.2021 - 01.2023
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
Restaurant Manager
Sumiao Xiang Restaurant, LLC
01.2018 - 01.2021
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
- Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Brand Ambassador and General Manager
Plenty USA INC
01.2015 - 01.2018
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
Brand Ambassador and General Manager
Crunch
01.2003 - 01.2014
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Generated leads for future business opportunities by collecting customer contact information during promotional events.
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.
- Drove customer engagement by creating interactive activities that showcased the unique features of promoted products.
Education
Associate of Arts - Communications
Emerson College
Boston, MA1997
Skills
- Staff Management
- Customer Engagement
- Menu Development
- Operations Management
- Recruitment
- Supervisory Skills
- Trained in Performance and Wage Reviews
- Adaptable
- Order Delivery Practices
- Regulatory Compliance
- Inventory Control and Record Keeping
- Schedule Coordination
Certification
Safe serve Certified
CPR and AED Certified
Crowd Certification
Fire Certifaction
Timeline
Restaurant Manager
Rosa Mexicano
01.2021 - 01.2023
Restaurant Manager
Sumiao Xiang Restaurant, LLC
01.2018 - 01.2021
Brand Ambassador and General Manager
Plenty USA INC
01.2015 - 01.2018
Brand Ambassador and General Manager
Crunch
01.2003 - 01.2014
Associate of Arts - Communications
Emerson College