Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Allied Universal Security
09.2022 - Current
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with staff, fostering a positive work environment.
Improved customer satisfaction by addressing and resolving complaints promptly.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Flex Security Officer
Allied Universal Security Services
08.2014 - Current
Improved overall site security through regular patrols, diligent observations, and detailed incident reports.
Administered First Aid or CPR when necessary while awaiting professional medical assistance during emergencies onsite.
Ensured a rapid response to emergencies by coordinating with first responders and effectively managing crisis situations.
Demonstrated adaptability by adjusting to changing schedules and shifting responsibilities based on client needs or staffing levels.
Monitored CCTV cameras and alarm systems for security breaches.
Examined doors, windows and gates to verify security.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
Security Site Supervisor
Allied Universal Security Services
09.2015 - 06.2023
Oversaw team of security officers and managed scheduling and performance evaluations.
Recorded incident reports with detailed accounts of occurrences.
Removed unauthorized persons from facility grounds.
Managed and trained a team of security personnel for optimal performance in maintaining site safety.
Managed team schedules to provide effective security coverage for building needs.
Ensured compliance with all relevant occupational health and safety regulations by regularly reviewing policies and procedures.
Maintained detailed logs of daily activities, providing accurate records for management review.
Coca-Cola at Universal Protection Services/Allied Universal Security ServiceCoca-Cola at Universal Protection Services/Allied Universal Security Service