Diago Quinn

• Answer phones, check messages and follow up on leads for prospective residents

• Tour prospects and assist them through the application process

• Complete monthly competitive analysis reports and make pricing recommendations

• Send Resident notices for preventative maintenance projects, resident events, and schedule changes

• Address resident complaints, lock outs and maintenance requests

• Prepare lease documents

• Manage parking for new and current residents

• Assist with planning, coordinating, and hosting resident events

• Walk the property to ensure cleanliness and order

• Managed a portfolio with 8 residential buildings: 7 subsidized (776 Units) and 1 luxury (110 Units)
• Day to day involved addressing tenant's concerns, managing supplies for superintendents, dealing with vendors for building necessities and keeping up with NYC Housing regulations
• Proficient in Yardi Voyager Software

• I have played in 6 countries: Spain (LEB Oro), Germany (Pro B), Georgia, Dominican Republic, Czech Republic (NBL), and Canada (CEBL)

• Consistently met deadlines and quality goals for accuracy and timeliness
• Also I worked productively with customers to meet order requirements and service expectations