Corina Mateo
Summary
Motivated college student pursuing a degree in exercise science, equipped with hands-on experience in administrative support and customer service. Proficient in managing schedules, facilitating client communication, and overseeing office operations. Demonstrated leadership skills through effective team collaboration and project management. Committed to delivering high-quality results in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Front Desk Associate
MDC Kendall Campus Gym
Miami, Florida
06.2025 - Current
- Greet members and manage front desk operations in a high-traffic gym environment
- Check in members, handle memberships, and assist with account questions
- Handle phone calls, schedule inquiries, and resolve customer concerns
- Enforce gym policies and ensure a safe environment for members
- Promoted gym services, memberships, and programs to drive sales and improve member retention
- Built rapport with members, fostering a welcoming and supportive atmosphere
- Maintain cleanliness and organization of the front desk, workout areas, and equipment
Manager
Smoothie King
Miami, FL
04.2023 - Current
- Led and trained staff to meet performance goals and deliver strong customer service
- Managed daily store operations to enhance customer experience and maintain high cleanliness standards
- Monitored sales, labor, and inventory, making adjustments to improve efficiency
- Resolved customer concerns to maintain satisfaction and repeat business
- Handled scheduling and administrative tasks
- Assisted in sales tracking and performance reporting
- Supported marketing promotions to increase store revenue
Office Assistant
JIS Construction
Miami, FL
10.2024 - 08.2025
- Provide administrative support to project managers and construction teams in a fast-paced environment
- Organize and maintain project documents, including contracts and blueprints
- Coordinate schedules for meetings, site visits, and project timelines
- Handle high-volume phone calls and client communication professionally
- Process invoices, purchase orders, and financial documents accurately and on time
- Track and restock office supplies to ensure smooth daily operations
- Ensure compliance with company policies and documentation standards
Team Member
Little Caesars
Miami, FL
02.2023 - 04.2023
- Provided customer service by taking orders and processing payments accurately
- Operated POS system for cash, credit, and debit transactions
- Assisted with food preparation and ensured timely order completion
- Restocked supplies and followed health and safety guidelines
- Maintained a clean and organized front-of-house area
Education
High School Diploma -
Miami Killian Senior High
Miami, FL06-2023
Some College (No Degree) - Exercise Science
Miami Dade College
Miami, FL04-2026
Skills
- Front Desk Operations
- Customer Service
- Administrative Support
- Cash Handling and POS Systems
- Microsoft Office (Word, Excel, PowerPoint)
- Time Management
- Problem Solving
- Conflict Resolution
- Team Leadership
- Health and Safety
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Front Desk Associate
MDC Kendall Campus Gym
06.2025 - Current
Office Assistant
JIS Construction
10.2024 - 08.2025
Manager
Smoothie King
04.2023 - Current
Team Member
Little Caesars
02.2023 - 04.2023
High School Diploma -
Miami Killian Senior High
Some College (No Degree) - Exercise Science
Miami Dade College