Corina Rubalcava
Powder Springs,GA
Summary
Hardworking professional with experience assisting visitors by responding to requests and finding appropriate solution to issues. Demonstrated positive attitude to adapt to any situation. Strong attention to detail along with terrific telephone and email etiquette.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Overview
11
11
years of professional experience
Work History
Front Desk Receptionist
WellStar
Canton , GA
10.2013 - 03.2019
- Greeted patients warmly and made them feel welcome.
- Maintained an organized reception area and ensured that all patients were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of patient information.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for patients and visitors.
- Scheduled appointments for patients with specialist
Medical Assistant
Dr. HALEY FAMILY PRACTICE
Canton, Georgia
09.2011 - 02.2013
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
Medical Assistant
Dr. Katopes medical office
Woodstock, Georgia
05.2008 - 10.2010
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized patient charts before each day's clinic sessions began.
- Organized charts, documents and supplies to maintain team productivity.
Education
Associate of Arts - Medical Assisting
Everest College
Marietta, GA03-2008
Skills
- Appointment confirmation
- Supply Management
- Guest Relations
- Cash Handling
- Office Organization
- Call Routing
- Customer Service
- Administrative Support
- Clerical Support
- Appointment Scheduling
- Customer assistance and interaction
- Technical Support
- Hospitality services
- Telephone Etiquette
- Scheduling
Timeline
Front Desk Receptionist
WellStar
10.2013 - 03.2019
Medical Assistant
Dr. HALEY FAMILY PRACTICE
09.2011 - 02.2013
Medical Assistant
Dr. Katopes medical office
05.2008 - 10.2010
Associate of Arts - Medical Assisting
Everest College