Hi, I’m
CORINNE PEELE
Brooklyn,NY
Summary
Ambitious collections specialist with more than 5 years of experience in medical collection and collections processing. Successful in following up on past due accounts and verifying outstanding balances.. Outstanding negotiator skillful in creating manageable repayment plans to reduce debt. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
years of professional experience
Work History
Asten Carter
Collections Specialist
07.2022 - Current
Job overview
- Developed spreadsheet models for diverse projects and analysis.
- Corrected, completed and processed claims for multiple payer codes.
- Processed online and paper appeal submissions and refund requests.
- Entered client details and notes into system for interdepartmental access and review.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
BROOKLYN GASTROENTEROLOGY AND ENDOSCOPYBROOKLYN, 11235
Collections Manager
10.2020 - 07.2022
Job overview
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Supervised staff of collectors, monitoring phone calls and letters.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Generated and distributed current statements to customers.
- Reviewed, researched and corrected discrepancies and customer concerns.
BROOKLYN GASTROENTEROLOGY AND ENDOSCOPYBROOKLYN, NY
Billing and Collection Specialist
08.2019 - 10.2020
Job overview
- Entered client details and notes into system for interdepartmental access and review.
- Processed debtor payments and updated accounts to reflect new balance.
- Worked with customer to create debt repayment plan based on current financial condition.
- Listened to customers and negotiated solutions that met creditor and debtor needs.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
ProHEALTH Care AssociatesRockville Centre, NY
Front Desk Clerk. Medical Biller. Collections
03.2015 - 07.2018
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Kept accounts in balance and ran daily reports to verify totals.
Education
Global Business Institute - Far RockawayFar Rockaway, NY
GED
04.1993
Skills
- Credit Extension Negotiation
- Service Quality Standards
- Credit and Collections
- Terms Review and Enforcement
- Payment Scheduling
- AR Aging Reports
- Goals and Performance
- Organizational Skills
- Filing Appeals
- Patient Relations
- Medical Billing and Collections
- Correspondence Writing
- Healthcare Terminology
Timeline
Collections Specialist
Asten Carter
07.2022 - Current
Collections Manager
BROOKLYN GASTROENTEROLOGY AND ENDOSCOPY
10.2020 - 07.2022
Billing and Collection Specialist
BROOKLYN GASTROENTEROLOGY AND ENDOSCOPY
08.2019 - 10.2020
Front Desk Clerk. Medical Biller. Collections
ProHEALTH Care Associates
03.2015 - 07.2018
Global Business Institute - Far Rockaway
GED
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