Corinthia Brandon
Mobile ,AL
Summary
I'm organized and a dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Claims adjuster position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
Work History
Credit Card Representative
U.S Bank
Remote , AL
06.2022 - Current
- Fielded 100 incoming customer calls to deliver high-quality solutions.
- Supported continued monitoring, auditing and reporting to drive compliance and optimize credit card processing.
- Completed and processed write-off and close-out packages to ascertain accuracy of entries and credits.
- Maintained product details and protocols to comply with contracts and disclosures.
- Recommended products and services to meet customers' credit card and banking needs.
- Interviewed credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.
- Updated client accounts with new information and verified data for informed credit approvals.
- Attended ongoing professional training to facilitate accurate and productive credit management.
Unit Patient Care Technician
Mobile Infirmary Medical Center
Mobile, AL
08.2019 - 09.2021
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges and transfers to promote team productivity.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Answered patient assistance calls, assessed needs and offered qualified support.
- Collected and transported specimens to prepare for lab testing.
Correction Officer
Baldwin County Jail
Bayminette, AL
12.2017 - 08.2019
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Sanctioned regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks and cell assessments.
- Routinely counted inmates and in response to potential security breaches.
- Reduced escape attempts, crimes and other hazardous activity through close observation and situational awareness.
- Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.
- Documented prisoner identification, charges and inmate disturbance incidents.
Customer Service Representative
Alorica
Saraland, AL
01.2015 - 06.2016
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
- Updated account information to maintain customer records.
- Recorded account information to open new customer accounts.
- Delivered prompt service to prioritize customer needs.
- Responded proactively and positively to rapid change.
Education
Bachelor of Science - Criminal Justice
Faulkner University
Mobile, AL 04.2020 - Current
Technical Diploma - Medical Assistant
Fortis College
Mobile, Alabama 03.2015 - 06.2016
High School Diploma -
Harrison Central High School
Gulfport, Ms 08.2009 - 05.2013
Skills
Expertise in Microsoft, Excel, Powerpoint
undefinedCertification
Certified All-lines adjuster, Adjuster Academy of Texas, 09/2021
Timeline
Credit Card Representative
U.S Bank
06.2022 - Current
Certified All-lines adjuster, Adjuster Academy of Texas, 09/2021
09-2021
Bachelor of Science - Criminal Justice
Faulkner University
04.2020 - Current
Unit Patient Care Technician
Mobile Infirmary Medical Center
08.2019 - 09.2021
APOST Certified
08-2019
Correction Officer
Baldwin County Jail
12.2017 - 08.2019
Technical Diploma - Medical Assistant
Fortis College
03.2015 - 06.2016
Customer Service Representative
Alorica
01.2015 - 06.2016
High School Diploma -
Harrison Central High School
08.2009 - 05.2013
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