Corinthian Greene
Bonneau,SC
Summary
Dedicated Service Advisor with expertise in customer communication, service coordination, and complaint resolution. Proven track record of enhancing customer satisfaction and streamlining service operations.
Overview
10
10
years of professional experience
Work History
Service Advisor
Velocity Powersports
Charleston, South Carolina
08.2023 - 09.2026
- Communicated service options and explained repair processes clearly to clients.
- Resolved customer complaints in an efficient and courteous manner.
- Coordinated service appointments and ensured timely vehicle check-ins.
- Managed inventory of parts and supplies for smooth operations.
- Prepared invoices for services rendered and collected payments from customers.
Assitant Service Manager
Hay Tire Pros
Charleston, South Carolina
01.2020 - 07.2023
- Resolved escalated customer complaints in a timely manner while keeping customers informed throughout process.
- Assisted in developing service strategies and budgets to meet customer satisfaction goals.
- Monitored employee performance through key metrics analysis.
- Performed daily inspections of tools, vehicles, facilities, and other equipment used by technicians.
- Scheduled routine maintenance for equipment and vehicles used by the organization's service department.
Valet
Hennessy Jaguar Land Rover Buckhead
Atlanta, GA
04.2016 - 12.2019
- Parked and retrieved luxury vehicles for clients at high-end dealership.
- Assisted clients with vehicle loading and unloading to ensure timely and efficient service appointments.
- Maintained cleanliness and organization of valet area and parking spaces.
- Managed keys and documentation for parked vehicles to maintain organization and security within valet care.
- Delivered exceptional customer service to improve client experience and foster loyalty.
Skills
- Service coordination
- Service scheduling
- Invoice preparation
- Inventory control
- Vehicle inspection
- Service quality assessment
- Customer relationship management
- Customer communication
Timeline
Service Advisor
Velocity Powersports
08.2023 - 09.2026
Assitant Service Manager
Hay Tire Pros
01.2020 - 07.2023
Valet
Hennessy Jaguar Land Rover Buckhead
04.2016 - 12.2019