Cornelius Hill
Albuquerque
Summary
Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sales Consultant
Enterprise Mobility
Albuquerque
10.2023 - Current
- Developed strong customer relationships to identify needs and provide tailored solutions.
- Conducted product demonstrations to showcase features and benefits effectively.
- Collaborated with team members to enhance sales strategies and improve customer engagement.
- Analyzed market trends to stay informed about competitor offerings and consumer preferences.
- Managed client accounts by tracking orders, processing requests, and ensuring satisfaction.
- Provided training and support to new team members on sales techniques and product knowledge.
- Facilitated communication between departments to streamline processes and enhance service delivery.
- Executed follow-up strategies to maintain client relationships and encourage repeat business.
- Analyzed customer needs and identified solutions to meet their requirements.
- Worked with fellow sales team members to achieve group targets.
- Developed and maintained relationships with clients to increase sales revenue.
- Provided detailed product information to customers, including features, prices, and availability.
- Performed cold calls to prospective customers to introduce company offerings.
Hot Air Ballon Ground Crew Chief
Rainbow Ryders
Albuquerque
03.2017 - Current
- PICK UP passengers to ESCORT them to the hot air balloon launch site, while BUILDING RAPPORT and easing their minds before they take flight in a hot air balloon.
- Once on site I LEAD the team in unloading and set up procedures for launch.
- I am RESPONSIBLE for the TRACKING, COMMUNICATION with the pilot, the LANDING, PACKING of the equipment and dropping the passengers back off.
Sales Representative
GNC- General Nutrition Centers
Albuquerque
01.2016 - Current
- OVERSEE daily operation of business.
- HELD RESPONSIBILITY and Assisted other staff members with opening and closing also with the completion of checklists.
- ACTIVELY MANAGED other staff members, serviced customers, and OVERSAW the COORDINATION of deliveries.
- ENSURED that all products are received in correct unit count and condition and deliveries are performed in accordance with the business' receiving policies and procedures.
- ACHIEVE company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
- CONTROL cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with business policies and procedures.
Branch Manager
Enterprise Rent-A-Car
Los Lunas
08.2023 - 10.2023
- Managed daily operations and ensured compliance with company policies.
- Supervised staff and facilitated training to enhance team performance.
- Developed strategies to improve customer service and client satisfaction.
- Oversaw inventory management and coordinated supply chain activities.
- Implemented budget controls to optimize branch financial performance.
- Analyzed market trends to identify growth opportunities for the branch.
- Cultivated relationships with key clients to drive business development efforts.
- Led team meetings to communicate goals and share updates effectively.
- Managed staff scheduling, hiring and training processes.
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Managed and inspired team members to perform to full potential, driving branch profitability.
- Conducted regular performance reviews for all employees in the branch.
- Monitored financial performance of the branch on a monthly basis.
- Resolved escalated customer complaints in a timely manner.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
Management Trainee
Enterprise Mobility
Albuquerque
08.2018 - 09.2019
- Assisted in developing operational strategies for mobile device management.
- Conducted market research to identify emerging trends in enterprise mobility solutions.
- Collaborated with cross-functional teams to enhance customer support processes.
- Supported project management initiatives by coordinating team meetings and schedules.
- Prepared training materials for staff on new systems and software implementations.
- Engaged in regular communication with clients to address their mobility needs and concerns.
- Learned company processes, procedures and employee role functions.
- Shadowed managers to gain understanding of organizational expectations and management techniques.
- Resolved customer issues efficiently to build loyalty.
- Enhanced leadership abilities through training and hands-on task completion.
- Performed administrative tasks such as data entry, filing, and document preparation.
- Assisted in financial forecasting and budgeting processes alongside finance managers.
Air Traffic Controller
USAF
Amori Prefecture
12.2012 - 03.2018
- Managed aircraft movement to ensure safe takeoffs and landings.
- Coordinated flight plans with pilots and aircrew for optimal routing.
- Monitored radar systems for real-time tracking of aircraft positions.
- Communicated vital information to pilots regarding weather and traffic.
- Directed ground operations to maintain efficient airport flow.
- Provided training and mentorship to junior air traffic controllers.
- Analyzed data to improve airspace management and efficiency practices.
- Communicated with supervisors regarding any issues that may arise during a shift.
- Provided information about weather conditions, altitude restrictions, airspace regulations.
- Maintained communication with pilots via radio to ensure safety of aircrafts.
- Participated in simulations designed to test responses in various scenarios.
- Managed multiple incoming flights simultaneously while monitoring radar screens for changes in patterns or locations of aircrafts.
- Monitored weather conditions, aircraft position reports, aeronautical information and navigational charts to evaluate flight progress.
Personal Trainer/Fitness Instructor
Brothers Fitness
Amori Prefecture
09.2009 - 02.2017
- ADVERTISE myself and the services that I offered.
- CREATED and DISTRIBUTED my personal business cards to potential clients, Created and Maintained a Facebook Web page listing contact information, services information, and rates.
- Used COMMUNICATION skills to go out and personally talk to potential customers and health fitness, services offered, and my rates.
- INDEPENDENTLY ASSESSED the fitness needs, strengths, weaknesses, problems, and fitness goals, CREATING a questioner going over past and present health conditions and complications, the frequency at which they exercise currently, their personal fitness goals, and hobbies.
- BY using this information, and COORDINATING with their healthcare professional.
- I would CONDUCT a general fitness assessment, where I test a client's strength, endurance, balance, and flexibility.
- DESIGN, PLAN, AND IMPLEMENT a workout regimen that is personally designed for each client with their abilities and goals in mind.
- MOTIVATE clients to achieve their fitness goals by holding follow up sessions.
Education
Management (BSBA) -
The University of Tennessee
Martin, TNSkills
- Customer relationship management
- Product demonstrations
- Market analysis
- Sales strategy development
- Team collaboration
- Communication skills
- Customer engagement
- Performance evaluation
- Problem solving
- Time management
- Conflict resolution
- Consultative sales
- Cold calling
Certification
NASM Certified Personal Trainer
Personal Information
Work Permit: Authorized to work in the US for any employer
Military Service
USAF, United States, E-3, 12/01/12, 12/31/14
Timeline
Sales Consultant
Enterprise Mobility
10.2023 - Current
Branch Manager
Enterprise Rent-A-Car
08.2023 - 10.2023
Management Trainee
Enterprise Mobility
08.2018 - 09.2019
Hot Air Ballon Ground Crew Chief
Rainbow Ryders
03.2017 - Current
Sales Representative
GNC- General Nutrition Centers
01.2016 - Current
Air Traffic Controller
USAF
12.2012 - 03.2018
Personal Trainer/Fitness Instructor
Brothers Fitness
09.2009 - 02.2017
Management (BSBA) -
The University of Tennessee