Correnna Patrick
Pittsburgh,PA
Summary
Proven track record of enhancing customer satisfaction and streamlining front desk operations, notably at Dj’s Bar and Grill. Skilled in multitasking and problem-solving, I excel in fast-paced environments, consistently delivering high-quality service. My strong work ethic and expertise in night audit reports have significantly contributed to operational efficiency and client loyalty.
Overview
8
8
years of professional experience
Work History
Night Auditor
Hampton Inn
01.2023 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
Bartender
Dj’s Bar and Grill
03.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Store Manager
ACE Cash Express Inc.
07.2021 - 12.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Insurance Verification
ConnectiveRx
09.2019 - 05.2020
- Enhanced patient satisfaction with thorough insurance verification and accurate billing procedures.
- Oversaw financial clearance processes including insurance verification, preauthorization, estimation of costs, and securing patient payment arrangements.
- Increased operational efficiency by implementing standardized processes for patient registration, insurance verification, and medical records management.
- Increased accuracy of insurance verification, ensuring compliance with both provider and insurer requirements.
Insurance Verification
Walgreens Specialty Pharmacy
09.2016 - 01.2019
- Enhanced patient satisfaction with thorough insurance verification and accurate billing procedures.
- Oversaw financial clearance processes including insurance verification, preauthorization, estimation of costs, and securing patient payment arrangements.
- Increased operational efficiency by implementing standardized processes for patient registration, insurance verification, and medical records management.
- Increased accuracy of insurance verification, ensuring compliance with both provider and insurer requirements.
Education
High Diploma - High School Education
Peabody High School
Pittsburgh, PA06.2008
Skills
- Front Desk Operations
- Multitasking and Organization
- Problem-Solving
- Strong Work Ethic
- Night Audit Reports
Timeline
Night Auditor
Hampton Inn
01.2023 - Current
Bartender
Dj’s Bar and Grill
03.2022 - Current
Store Manager
ACE Cash Express Inc.
07.2021 - 12.2022
Insurance Verification
ConnectiveRx
09.2019 - 05.2020
Insurance Verification
Walgreens Specialty Pharmacy
09.2016 - 01.2019
High Diploma - High School Education
Peabody High School
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