Open To Work
CORRI PERKINS
Austin,TX
Work Preference
Summary
Accomplished in managing complex client portfolios and coordinating comprehensive care among stakeholders. Expertise in developing individualized success plans, facilitating communication, and enhancing service delivery through strategic data analysis and proactive relationship management.
Overview
7
7
years of professional experience
Work History
Mental and Behavioral Health Case Manager
The SAFE Alliance
04.2024 - 10.2025
- Managed portfolio of high-needs clients, coordinating services among internal and external stakeholders to ensure comprehensive care.
- Coordinated service delivery among community partners, healthcare providers, and educational institutions to ensure seamless support and successful outcomes.
- Conducted virtual and in-person consultations, identifying barriers and developing individualized action plans to support client needs.
- Led complex client engagements requiring strategic planning, problem-solving, and ongoing relationship management.
- Utilized data and reporting to monitor client progress and identify risks, adjusting strategies to enhance service delivery.
- Maintained detailed records, documentation, and compliance requirements while managing competing priorities and deadlines.
Education Advocate
The SAFE Alliance
05.2023 - 04.2024
- Managed diverse caseload of students and families, guiding academic planning, resource navigation, and long-term goal setting to foster student success.
- Developed and implemented individualized success plans while monitoring progress through data analysis and performance metrics.
- Partnered with schools, service providers, and community organizations to coordinate services and improve student outcomes.
- Delivered training and technical guidance on educational policies, processes, and available resources.
- Maintained strong client relationships through proactive communication and effective problem resolution, enhancing overall client satisfaction.
Behavioral and Educational Support Specialist
The SAFE Alliance
11.2020 - 05.2023
- Coordinated support services for youth with academic and behavioral challenges, collaborating with multidisciplinary teams to implement effective individualized interventions.
- Facilitated communication among educators, families, and service providers to ensure alignment and continuity of care.
- Trained and mentored interns and new staff on documentation standards and relationship management to ensure program adherence and consistency.
- Developed and maintained documentation and reports to ensure compliance with organizational standards and support program integrity.
Lead Youth Engagement Specialist
The SAFE Alliance
04.2019 - 11.2020
- Led daily program operations and coordinated services for youth in a fast-paced residential environment.
- Supervised staff and ensured compliance with documentation, reporting, and program requirements to maintain program integrity.
- Built and maintained strong relationships with youth, families, and community partners.
- Adapted to shifting priorities while managing multiple responsibilities and meeting deadlines to ensure program continuity.
- Supported process improvements and led initiatives to enhance client engagement and program effectiveness.
Education
Bachelor of Arts - Communications, Organizational and Relational Studies, Nonprofit Management
Boise State University
Boise, ID05-2018
Skills
- Client management
- Customer relationship management
- Client outcome tracking
- Project coordination
- Cross-collaboration
- Remote collaboration
- Virtual platform usage
- Data management
- Reporting documentation
- Risk assessment
- Process improvement
- Office Suite proficiency
- Strategic messaging
Timeline
Mental and Behavioral Health Case Manager
The SAFE Alliance
04.2024 - 10.2025
Education Advocate
The SAFE Alliance
05.2023 - 04.2024
Behavioral and Educational Support Specialist
The SAFE Alliance
11.2020 - 05.2023
Lead Youth Engagement Specialist
The SAFE Alliance
04.2019 - 11.2020
Bachelor of Arts - Communications, Organizational and Relational Studies, Nonprofit Management
Boise State University