Results-driven Office Administrator with extensive experience at Invenco by GVR, specializing in office management and meeting coordination. Demonstrated success in streamlining front desk operations and enhancing administrative efficiency, leading to improved workflow. Proficient in managing multi-line phone systems and recognized for exceptional organizational skills that elevate office performance.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Hearts and Hands Therapy, LLC
Woodstock, GA
08.2024 - Current
Greet clients warmly upon arrival, check them in and out, and notify the therapist of the clients' arrival.
Schedule appointments for the staff and clients, including communicating to the therapist when their schedule changes.
Answer incoming calls, take messages, and address clients' inquiries.
Maintain clients' files to ensure the accuracy of records.
Maintain front office operations.
Assist with attendance audits of clients for the clinic.
Maintain an organized filing system of confidential client information in accordance with company policy.
Provide administrative support to staff members, including typing letters, filing documents, and scanning and copying documents when necessary.
Manage the inventory of office supplies and testing, and place orders to ensure adequate stock levels.
Handle mail distribution, including sorting and forwarding incoming mail, and preparing outgoing mail.
Housing Administrative Support Specialist
CRV Assoiciates
Alpharetta, GA
12.2023 - 08.2024
Greeted walk-in customers, and directed them appropriately.
Accurately expedited the tenant's inquiries and requests to Tenant Services via CVR SharePoint.
Provided detailed information to the voucher holder regarding recertifications, interims, and move eligibility.
Conducted criminal background checks for household members.
Requested and collected documentation required for the program's eligibility determination.
Scheduled and rescheduled applicants for briefing eligibility interviews.
Provided assistance and guidance upon request to the applicant via the web portal.
Office Administrator
Invenco by GVR
Roswell, GA
08.2022 - 04.2023
Managed GM's and Sales Representatives' weekly calendars.
Greeted visitors warmly upon arrival at the office premises.
Organized meetings, conferences, travel arrangements and other events as required.
Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Organized and maintained filing systems, including electronic databases and records.
Negotiated contracts with vendors to secure favorable terms and pricing.
Coordinated onsite training events with outside vendors and online webinars.
Monitored office equipment maintenance contracts ensuring all equipment is serviced regularly according to manufacturer's guidelines.
Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
Performed clerical duties such as photocopying, faxing and scanning documents.
Sales Administrator
Invenco By GVR
Roswell, GA
04.2021 - 04.2023
Received and processed purchase orders.
Issued sales transaction invoices.
Verified orders, including the customer's personal information and payment details.
Contacted customers via phone or email to answer queries and obtain missing information.
Maintained and updated sales and customers' records.
Compiled monthly sales reports.
Organized files, invoices, purchase orders, and receipts.
Produced sales documents, finalized deals and filed records.
Provided administrative support to sales team by preparing and organizing customer data.
Education
High School Diploma -
Rolling Fork High School
Rolling Fork, MS
05-1993
Some College (No Degree) - Computer And Information Systems
Jackson State University
Jackson, MS
Some College (No Degree) - Business Administration
Strayer University
Atlanta
Skills
Appointment scheduling
Office equipment operations
Travel coordination
Office supply inventory control
Multi-line phone system operation
Reception desk management
Meeting coordination
Calendar management
Data entry
Administrative support
Mail distribution
Office management
Expense reporting
Front desk operations
Certification
CASA -Court Appointed Special Advocate For Kids In Foster Care - Certificate Issued 2019
Timeline
Receptionist
Hearts and Hands Therapy, LLC
08.2024 - Current
Housing Administrative Support Specialist
CRV Assoiciates
12.2023 - 08.2024
Office Administrator
Invenco by GVR
08.2022 - 04.2023
Sales Administrator
Invenco By GVR
04.2021 - 04.2023
High School Diploma -
Rolling Fork High School
Some College (No Degree) - Computer And Information Systems
Jackson State University
Some College (No Degree) - Business Administration