Corryn Russ
Brownsville,TX
Summary
Dedicated, adaptable professional with a positive, upbeat approach. Strong focus on relationship building and enhancing customer satisfaction through proactive problem-solving. Recognized for attention to detail and effective communication, driving successful outcomes in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Business Development Representative- Remote
State Farm Agency
05.2022 - Current
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Used SalesForce to handle current portfolio and prospective leads.
- Reviewed client concerns and recommended appropriate changes.
- Recorded accurate and efficient records in customer database daily.
- Stayed current on company offerings and industry trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Sales Associate
Bath & Body Works
06.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
Kid Zone Counselor
C.W. Avery Family YMCA
01.2020 - 05.2021
- Ensured safety by enforcing rules, supervising group activities, and responding promptly to incidents or concerns.
- Collaborated with other counselors to design fun and enriching learning activities for the children.
- Aided numerous age groups of 20 children with Zoom classes and promoted effective homework assignment completion.
- Sustained tidy and organized space prioritizing children's safety.
Sales Associate
Shoe Carnival
08.2018 - 05.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Bachelor of Arts - Business Administration
Illinois State University
Normal, IL05-2023
Associate of Arts - Business Administration
Joliet Junior College
Joliet, IL05-2021
Skills
- CRM management and Salesforce
- Relationship building
- Microsoft Suite
- Proactive self-starter
- Multitasking abilities
- Problem-solving
- Attention to detail
- Excellent communication
Certification
Property & Casualty Insurance License
Health Insurance License
Life Insurance License
Timeline
Business Development Representative- Remote
State Farm Agency
05.2022 - Current
Sales Associate
Bath & Body Works
06.2021 - 02.2022
Kid Zone Counselor
C.W. Avery Family YMCA
01.2020 - 05.2021
Sales Associate
Shoe Carnival
08.2018 - 05.2021
Bachelor of Arts - Business Administration
Illinois State University
Associate of Arts - Business Administration
Joliet Junior College
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