Corshey Dyson
Atlanta,GA
Summary
Hardworking and passionate job seeker with strong organizational skills, eager to secure entry-level flight attendant position. Ready to help team achieve company goals and show dedication to exceptional customer service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
European Wax Center
12.2022 - 11.2023
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed over 30 high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Developed strong working relationships with team members, fostering a positive work environment.
Customer Service Representative
Apple
08.2020 - 11.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Sales Associate
Macy's
04.2019 - 08.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
High School Diploma -
Norcross High School
Norcross, GA05.2020
Skills
- Customer Service
- Problem Solving
- Time Management
- Empathy
- Flexibility
Certification
CPR/First Aid
Timeline
Front Desk Receptionist
European Wax Center
12.2022 - 11.2023
Customer Service Representative
Apple
08.2020 - 11.2022
Sales Associate
Macy's
04.2019 - 08.2020
High School Diploma -
Norcross High School
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