Cortlyn Vacek
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Account Manager
McDade Insurance Brokerage Group
02.2021 - Current
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Maintained current knowledge of evolving changes in marketplace.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Licensed Insurance Sales Representative
Brian Burklow State Farm
12.2018 - 02.2021
- Generated quotes and proposals for clients to match individual needs.
- Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
- Registered customer information on database to enable tracking history and maintain accurate records.
- Educated clients on insurance policies and procedures.
Lash Consultant
Amazing Lash Studio
04.2018 - 05.2018
- Documented guest preferences, services and feedback to create seamless experience for return visits.
- Answered phone calls and emails to schedule client appointments.
Crew Team Member
Sonic Drive-in
09.2015 - 04.2018
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
Bachelor of Arts - Communication - Media Production
University of Houston
Houston, TX05.2023
Skills
- Time management
- Detail-oriented
- Tech-Savvy
- Account Management
- Effective and Professional Communication
- Relationship Building
- Microsoft Office
- Data Entry
- Customer and Client Relations
- Service-Oriented Mindset
- Problem Solving
- Organized
Certification
- Texas Property and Casualty Insurance License - 2019
- Texas Life, Accident, Health, and HMO License - 2020
Timeline
Lead Account Manager
McDade Insurance Brokerage Group
02.2021 - Current
Licensed Insurance Sales Representative
Brian Burklow State Farm
12.2018 - 02.2021
Lash Consultant
Amazing Lash Studio
04.2018 - 05.2018
Crew Team Member
Sonic Drive-in
09.2015 - 04.2018
Bachelor of Arts - Communication - Media Production
University of Houston
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