Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cortney Carter

Wytheville,VA

Summary

Motivated Customer Service Professional recognized for strong work ethic and adaptability. Delivered exceptional customer experiences through effective multitasking and time management. Excelled in independently mastering new skills to meet challenges and enhance service quality.

Overview

1
1
year of post-secondary education
9
9
years of professional experience

Work History

Server

Friddlers Restaurant
Wytheville, Virginia
02.2026 - Current
  • Delivered friendly, efficient service to enhance guest satisfaction.
  • Processed cash and payments accurately to ensure smooth transactions.
  • Communicated menu items and specials to enhance guest experience.
  • Ensured customer satisfaction through attentive and responsive service.

Manager

Menards
Paducah, Kentucky
01.2022 - 10.2024
  • Supervised daily operations to ensure smooth workflow and customer satisfaction.
  • Trained and mentored team members in product knowledge and store policies.
  • Coordinated staff schedules to optimize coverage during peak hours.
  • Assisted customers with inquiries and resolved issues promptly and professionally.
  • Monitored staff performance and addressed issues.

Server

Papa Tasos
Wytheville, VA
06.2017 - 10.2020
  • Greeted customers, answered questions, and recommended specials to increase profits.
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Maintained cleanliness of dining area and tables.

Education

Phlebotomy

West Kentucky Community And Technical College
Paducah, KY
08.2022 - 12.2023

Rural Retreat High School
Rural Retreat, VA

Skills

  • Customer service
  • Cash handling
  • Food safety practices
  • Upselling techniques
  • Effective communication
  • Issue resolution
  • Attention to detail
  • Time management
  • Task prioritization
  • Team support
  • Problem solving
  • Strong work ethic
  • Banquet coordination

Timeline

Server

Friddlers Restaurant
02.2026 - Current

Phlebotomy

West Kentucky Community And Technical College
08.2022 - 12.2023

Manager

Menards
01.2022 - 10.2024

Server

Papa Tasos
06.2017 - 10.2020

Rural Retreat High School
Cortney Carter