Summary
Overview
Work History
Education
Skills
Certification
Awards
Accomplishments
Timeline
Generic

Cortney Jackson Jr.

Highlands,New Jersey

Summary

An individual with 10+ years in Sales and customer service. With a great ability in communicating and developing a relationship with customers! Possess strong, dynamic, diligent, patient and detailed oriented personalities to complete the qualifications meeting company’s requirements. Willing to relocate: Anywhere Authorized to work in the US for any employer.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Inside Sales Team Lead

Choice Home Warranty
Edison, NJ
11.2022 - 03.2024
  • Answered incoming telephone calls to provide, products and services information.
  • Followed up on leads generated from marketing campaigns or other sources in order to increase sales opportunities for the company.
  • Addressed clients' indecision, complaints and desires head-on to overcome hesitations and close sales.
  • Demonstrated excellent verbal and written communication skills while interacting with customers over the phone and email.
  • Educated customers about features, benefits, advantages, pricing plans. of the services provided by the organization.

Customer Service Associate

Lowe's Home Improvement
Matawan, NJ
03.2020 - 11.2022
  • I Worked all around the store, Mostly in the Outside Lawn and Garden and Lumber/Building materials
  • I made it my Priority to best help All customers to the best of my Ability
  • Made sure the store was In Excellent Shopping conditions
  • And also Operated the forklift, Reach Truck, and Order Picker Most of the time.

Cone Debone/Warehouse

Mountaire Farms
Fayetteville, NC
03.2019 - 06.2019
  • Put a cone on the moving line
  • Using a knife, cut the wing from the breast
  • Pull the skin from the breast
  • Using a knife, score the tenders from the ribs
  • Pull the breast from the carcass, inspect for bones and skin then toss fillet on the moving conveyor
  • Scale the finished product.

Sales Representative

Rent to Own Homes
Warner Robins, GA
10.2018 - 12.2018
  • Rent, buy, or sell property for clients
  • Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts
  • Includes agents who represent buyer.

Cook

Burger King
Hazlet, NJ
10.2016 - 03.2018
  • Meeting and greeting customers, taking food and drink orders, preparing food and drink orders, answering questions about menu, policy, and services, and providing excellent customer care
  • Burger King team members also assume the responsibility of maintaining a clean work environment
  • Made and prepared all food, cleaned up work station, took orders and served food.

Production Assembler/ Truck Unloader

Victory International Group
Edison, NJ
06.2017 - 09.2017
  • Prepares work to be accomplished by studying assembly instructions, blueprint specifications, and parts lists; gathering parts, subassemblies, tools, and materials
  • Positions parts and subassemblies by using templates or reading measurements
  • I also unloaded trucks using the forklift.

Sales Associate

Marshalls
Holmdel, NJ
03.2017 - 06.2017
  • Marshalls sales associate jobs involve various customer service and merchandising duties
  • Workers arrange items on store racks and shelves, ensure accurate pricing, help shoppers locate merchandise, clean the store, and handle customer inquiries regarding Marshalls goods and services.

Education

High school -

Middletown HS North
07.2018

Skills

  • Multitasking
  • Problem solving
  • Sales
  • Cashier
  • Forklift
  • Food Preparation
  • Merchandising
  • Warehouse Experience
  • Materials Handling
  • Reach Truck
  • Shipping & Receiving
  • Organization
  • Teamwork
  • Strategic Thinking
  • Decision making
  • Productivity
  • Creating and keeping deadlines
  • Team Leadership
  • Delegation
  • Strong work ethic
  • Communication skills
  • Adaptability/flexibility
  • Interpersonal skills
  • Sales strategy development

Certification

Forklift Certified, 03/01/20, Able to Properly operate The Forklift

Awards

Service Star, 06/01/20, Awarded a service star at Lowe's for my Work Ethic and My Positive Energy at all times "Tackling all challenges with a Smile" My Manager, Lane said.

Accomplishments

  • 1+ year Plaque From Choice Home Warranty

Timeline

Inside Sales Team Lead

Choice Home Warranty
11.2022 - 03.2024

Customer Service Associate

Lowe's Home Improvement
03.2020 - 11.2022

Cone Debone/Warehouse

Mountaire Farms
03.2019 - 06.2019

Sales Representative

Rent to Own Homes
10.2018 - 12.2018

Production Assembler/ Truck Unloader

Victory International Group
06.2017 - 09.2017

Sales Associate

Marshalls
03.2017 - 06.2017

Cook

Burger King
10.2016 - 03.2018

High school -

Middletown HS North

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Cortney Jackson Jr.