Overview
Work History
Education
Skills
Timeline
Generic

Cortney Yeater

Lakeland

Overview

2
2
years of professional experience

Work History

Host

Sushi Masa
Lakeland
12.2024 - Current
  • Greeted and seated guests promptly, with a friendly and welcoming demeanor, creating a positive first impression of the restaurant.
  • Managed the reservation system and waitlist efficiently during peak hours, ensuring smooth table turnover and minimal guest wait times.
  • Handled customer inquiries and resolved minor complaints with professionalism.
  • Maintained cleanliness and organization of the front-of-house and entry area in line with restaurant standards.
  • Contributed to a team-oriented environment while upholding Sushi Masa’s commitment to quality and hospitality.

Server

Bob Evans Restaurant
Lakeland
09.2023 - 06.2025
  • Delivered friendly, efficient service to guests in a fast-paced, family-style dining environment.
  • Accurately took and entered food and beverage orders, ensuring guest satisfaction, and attention to dietary needs or preferences.
  • Maintained knowledge of menu items and daily specials to provide helpful recommendations.
  • Managed multiple tables simultaneously while maintaining high standards of service and hospitality.
  • Handled customer concerns or requests promptly and professionally to ensure a positive dining experience.
  • Processed payments and balanced cash/credit transactions with accuracy at the end of each shift.

Education

High School Diploma -

Mulberry High School
Mulberry, FL
05-2025

Skills

  • Customer service
  • Problem solving
  • Time management
  • Conflict resolution
  • Attention to detail
  • Fast-paced

Timeline

Host

Sushi Masa
12.2024 - Current

Server

Bob Evans Restaurant
09.2023 - 06.2025

High School Diploma -

Mulberry High School
Cortney Yeater