Cortney Yeater
Lakeland
Overview
2
2
years of professional experience
Work History
Host
Sushi Masa
Lakeland
12.2024 - Current
- Greeted and seated guests promptly, with a friendly and welcoming demeanor, creating a positive first impression of the restaurant.
- Managed the reservation system and waitlist efficiently during peak hours, ensuring smooth table turnover and minimal guest wait times.
- Handled customer inquiries and resolved minor complaints with professionalism.
- Maintained cleanliness and organization of the front-of-house and entry area in line with restaurant standards.
- Contributed to a team-oriented environment while upholding Sushi Masa’s commitment to quality and hospitality.
Server
Bob Evans Restaurant
Lakeland
09.2023 - 06.2025
- Delivered friendly, efficient service to guests in a fast-paced, family-style dining environment.
- Accurately took and entered food and beverage orders, ensuring guest satisfaction, and attention to dietary needs or preferences.
- Maintained knowledge of menu items and daily specials to provide helpful recommendations.
- Managed multiple tables simultaneously while maintaining high standards of service and hospitality.
- Handled customer concerns or requests promptly and professionally to ensure a positive dining experience.
- Processed payments and balanced cash/credit transactions with accuracy at the end of each shift.
Education
High School Diploma -
Mulberry High School
Mulberry, FL05-2025
Skills
- Customer service
- Problem solving
- Time management
- Conflict resolution
- Attention to detail
- Fast-paced
Timeline
Host
Sushi Masa
12.2024 - Current
Server
Bob Evans Restaurant
09.2023 - 06.2025
High School Diploma -
Mulberry High School