Summary
Overview
Work History
Education
Skills
Timeline
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Corwin Urbach

San Marcos,TX

Summary

Current supervisor at H-E-B with a strong background and passion for tech.

Excelling in hardware installation and remote technical support.

Known for exceptional attention to detail and the ability to adapt quickly to new technologies, ensuring optimal performance in fast-paced environments.

Proficient in building, maintaining and repairing computers, with 10+ years experience.

Overview

12
12
years of professional experience

Work History

IT Technician

Self Employed
05.2016 - Current
  • Maintained office PCs, networks and mobile devices.
  • Optimized hardware arrangements to support efficient video conferencing operations.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.

Overnight Coverage Lead

H-E-B
03.2014 - Current
  • Exhibited strong personal responsibility and drive.
  • Adapted quickly to fast-paced conditions.
  • Demonstrated ability to work effectively alone and with others.
  • Proven ability to learn quickly and adapt to new situations.
  • Learned and adapted quickly to new technology and software applications.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated exceptional organizational skills and attention to detail.

Computer Repair.

Self Employed
04.2013 - Current
  • Increased customer satisfaction by providing timely and efficient computer repair services.
  • Participated in ongoing training programs to stay current with industry trends and new technologies relevant to computer repair services.
  • Demonstrated strong attention to detail while performing book repairs, ensuring that damaged materials were properly mended or replaced as needed.

Cell Phone Repair Technician

Self Employed
07.2016 - 07.2018
  • Adapted quickly to varying workload demands while maintaining high standards for repair quality and speed.
  • Enhanced customer satisfaction by providing efficient and effective cell phone repairs.
  • Maintained a high level of technical knowledge by staying current on industry advancements and device updates.
  • Performed detailed device inspections to identify necessary repairs or replacements accurately.

McDonald's

Crew Leader
04.2014 - 12.2014
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Strengthened communication skills through regular interactions with others.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.

Education

High School Diploma -

Porter Creek Academy
Kyle, TX
06.2013

Skills

  • Hardware installation
  • Technical support
  • Software configuration
  • Remote support
  • Application installations
  • Remote technical support
  • Hardware and software repair
  • Computer diagnostics
  • System maintenance
  • Customer service
  • Attention to detail
  • Hardware and software configuration
  • Hardware upgrades
  • Mobile device repair
  • Soldering
  • Component replacement
  • Equipment inspection

Timeline

Cell Phone Repair Technician

Self Employed
07.2016 - 07.2018

IT Technician

Self Employed
05.2016 - Current

McDonald's

Crew Leader
04.2014 - 12.2014

Overnight Coverage Lead

H-E-B
03.2014 - Current

Computer Repair.

Self Employed
04.2013 - Current

High School Diploma -

Porter Creek Academy

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Corwin Urbach