Cory Brown

• Sanitized, restocked, and organized exam rooms and medical equipment.
• Documented vital signs and health history for patients in clinic environments.
• Continuously maintained proper safety and took precautionary measures to avoid spread of disease and infection.
• Identified risks proactively, preparing teams for likely infections based on seasonal changes or current epidemiological trends.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Called and faxed pharmacies to submit prescriptions and refills.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
• Investigated outbreaks and revamped control measures to prevent future incidents.
• Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
• Complete PrEP intake forms to get patients on Pre-Exposure Prophylaxis medicine.
• Administer Apertude injections in office.
• Completed Phlebotomy draws as well as Pregnancy test in office.
• Completed STI treatments in office such as; Chlamydia, syphilis, gonorrhea, trichomoniasis, herpes, and HIV.

• Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
• Delivered comprehensive planning, implementation and evaluation of plans of care.
• Monitored admissions to establish medical necessity, verify appropriate level of care and facilitate transition long-term treatment.
• Assisted patients in accessing housing, financial assistance and other community resources.
• Worked with medical teams, patients and families to implement effective treatment plans.
• Coordinated patient discharge planning and follow-up care.
• Updated treatment plans on monthly basis with latest intervention strategies and progress notes.

● Completed skilled administrative work to support all office staff and operational requirements.
● Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
● Located, checked in and pulled medical records for patient appointments and incomplete charts.
● Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
● Collected and documented patient medical information such as blood pressure and weight.
● Taught patients about medications, procedures and care plan instructions.
● Performed venipuncture and administered vaccinations for patients.

● Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
● Reviewed insurance coverage for patients to determine which party was liable for payment.
● Verified eligibility and compliance with authorization requirements for service providers.

● Obtained client medical history, including medication information, symptoms and allergies

● Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
● Collaborated with medical and administrative personnel to maintain patient-focused, engaging and a compassionate environment.
● Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
● Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
● Collected and documented patient medical information such as blood pressure and weight.
● Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
● Prepared and administered medications to alleviate patient symptoms. Completed x-rays safely by correctly using shielding equipment following OSHA requirements.