Cory Brown
Ascend Physical Therapy
LAKE OSWEGO,OR
7
years of professional experience
Results-driven Kinesiology graduate with two years of experience in physical therapy settings. Expertise includes patient support, clinic operations, scheduling, and insurance communication. Demonstrated ability to enhance patient experience and streamline administrative processes. Seeking to further develop skills in physical therapy and rehabilitation.
Work History
Office Manager
1 Year 2 Months- Managed the day-to-day operations of the physical therapy clinic and helped maintain an organized, welcoming, and professional environment.
- Coordinated communication with insurance companies and utilized insurance portals to streamline patient coverage and administrative processes.
- Supported billing processes and performed financial and administrative tasks to ensure smooth clinic operations.
- Managed incoming phone calls and addressed patient inquiries regarding scheduling and clinic services to enhance patient experience.
- Ensured clinic was ready for daily operations by managing opening and closing tasks and helped ensure the facility was prepared for daily operations.
- Assisted with billing and other financial and administrative responsibilities.
- Assisted with the clinic's social media content by serving as a model in videos demonstrating exercises and other physical therapy-related activities.
Physical Therapy Technician
1 Year- Engaged with patients regularly, supporting their progress throughout physical therapy visits.
- Helped patients with exercises, warm-ups, cool-downs, and other activities under the direction of physical therapists.
- Maintained clean, organized, and safe treatment areas throughout the clinic.
- Developed hands-on experience working with patients in a physical therapy and rehabilitation environment.
Custodian
7 Months- Maintained cleanliness and sanitation of university facilities, ensuring a safe environment for staff and students.
- Operated cleaning equipment and tools to efficiently service multiple campus buildings daily.
Expo Runner
5 Months- Coordinated delivery of food and beverages to tables, ensuring prompt service and customer satisfaction.
- Collaborated with kitchen staff to maintain efficient workflow during peak hours, minimizing delays.
- Assisted with seating, food service, and maintaining a clean and organized work area.
Gas Attendant
2 Years- Delivered exceptional customer service while assisting customers with fueling vehicles, ensuring a positive experience.
- Tracked fuel sales, inventory, and cash transactions to support accurate financial reporting and operational efficiency.
- Compiled daily logs of sales and cash deposits to maintain transparency and streamline financial processes.
- Served as a primary trainer for new gas attendant employees.
Education
Bachelor of Science - Kinesiology – Rehabilitation Emphasis
Skills
Healthcare Administration
Insurance Companies & Insurance Portals
Billing & Administrative Support
Scheduling & Front Desk Operations
Operational Coordination
Exercise & Rehabilitation Support
Patient Interaction & Communication
Financial Operations
Organization & Time Management
Staff Training
Customer Service
Community Service
Kappa Sigma Fraternity – Boise State University, Grand Scribe & Community Service Chair, Managed internal chapter paperwork, meeting minutes, membership reporting, and alumni relations to support smooth chapter operations., Maintained accurate records and communicated important chapter information to members and alumni., Planned and coordinated community service and fundraising events., Helped organize a donation drive that collected more than $3,000 worth of food and clothing for local homeless services., Participated in volunteer activities at homeless shelters and other community events., Collaborated with chapter members, university organizations, and community partners to coordinate events and service initiatives.
Timeline
Office Manager
Ascend Physical Therapy
05.2025 - 07.2026Read More
Custodian
Boise State University
09.2024 - 04.2025Read More
Physical Therapy Technician
Ascend Physical Therapy
05.2024 - 05.2025Read More
Expo Runner
Ram Restaurant
08.2023 - 01.2024Read More
Gas Attendant
Grimms Service
08.2019 - 08.2021Read More
Boise State University
Bachelor of Science from Kinesiology – Rehabilitation Emphasis
Read More