Cory Smith
Macon,GA
Summary
Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments. Professional with winning attitude and desire to deliver exceptional dining experience. Focused on setting high expectations and raising service standards. Keen to expand customer base through careful oversight and novel promotional methods.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Buffalo's Cafe
Macon, GA
09.2018 - Current
- Ensured compliance with all food safety regulations and sanitation standards.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Maintained detailed records of sales transactions and daily shift reports.
- Assisted with kitchen preparation during peak times as needed.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Established policies for cash handling procedures to maximize security measures.
- Inspected dining room area regularly for cleanliness and adherence to safety standards.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Education
High School Diploma -
Rutland High School
Macon, GA05-2021
Skills
- Staff Management
- Restaurant operations management
- Schedule Coordination
- Customer Engagement
- Team Management
- Full service restaurant background
- Stable work history
- Shift Management
- Supervisory skills
- Regulatory Compliance
- Organization and prioritization
- Customer service best practices
- Staff Scheduling
Timeline
Restaurant Manager
Buffalo's Cafe
09.2018 - Current
High School Diploma -
Rutland High School
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