Summary
Overview
Work History
Education
Skills
Personal Qualifications
Certification
Additional Information
Work Preference
Timeline
Hi, I’m

Coryn Carroll

Vandalia,OH

Summary

Results-driven HR professional with demonstrated expertise in policy development and organizational change management. Seeking a challenging opportunity to leverage prior experience in facilitating policies and procedures to drive HR strategy and foster employee engagement.

Overview

6
years of professional experience
1
Certification

Work History

Included Health
San Francisco, CA

Sr. Human Resource Generalist
09.2023 - Current

Job overview

  • Streamlined HR processes for efficiency, simplifying paperwork procedures and enhancing the overall employee experience.
  • Developed and implemented comprehensive employee handbook outlining company policies, procedures, and expectations. Helped implement electronic signature solutions to streamline the signature process and maintain digital records.
  • Regularly reviewed and updated the handbook to reflect changes in company policies, laws, or industry best practices.
  • Responded to employee inquiries regarding HR policies, procedures and leave of absence questions.
  • Developed and implemented leave tracking systems to monitor employee leave usage and ensure accurate reporting. Also supplied pay data to payroll for every pay period.
  • Advised employees and managers on leave policies, procedures, and documentation requirements including ADA and state-specific regulations. Partnered with legal counsel to address complex leave-related issues and mitigate potential risks.
  • Monitored and reported on compliance metrics, pay equity, and diversity initiatives (CEI Criteria) for EEO1. (Affirmative Action Plan & Annual Pay Equity, EEO-1 Reporting, CA Pay Reporting, IL Pay Reporting, & VETS-4212)

Grand Rounds DBA Included Health
San Francisco, CA

Human Resource Generalist
09.2021 - Current

Job overview

  • Played a key role in the successful merger of Grand Rounds Inc with Doctor on Demand and Included Health, facilitating the integration of HR policies, procedures, and culture.
  • Conducted thorough analysis of existing policies and procedures, identifying areas for improvement and standardization across the merged entities.
  • Assisted in the development and implementation of HR policies and procedures to ensure alignment with organizational goals and regulatory requirements.
  • Worked closely with leadership to develop change management strategies and communication plans to promote employee engagement and minimize resistance.
  • Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decision making.
  • Managed the facilitation of criminal background check procedures for new hires, in addition to overseeing I-9 verification processes.
  • Managed immigration processes for employees, including visa applications, work permits, and permanent residency applications.
  • Ensured compliance with immigration laws and regulations, including I-9 verification and E-Verify procedures. Developed and maintained immigration-related documentation and records.
  • Served as the primary contact for employment verification requests from external parties such as potential employers, financial institutions, and government agencies.
  • Responded promptly and accurately to verification inquiries, providing necessary information while maintaining confidentiality and compliance with privacy regulations.

Grand Rounds
San Francisco, CA

Human Resources Operations Coordinator
04.2020 - 09.2021

Job overview

  • Interpret standard policy in order to respond to employees total rewards questions and serve as liaison to employees, escalating inquiries requiring technical support or interpretation to the appropriate third party vendor or member of the HR team
  • Developed and implemented onboarding and orientation programs for new employees.
  • Processed all new hire transactions in our HRIS (Workday) including being responsible for integrity and accuracy of HR data and transactions (data entry of job changes, org and reporting changes, salary changes, etc)
  • Created an effective employee recognition program that motivated staff members and promoted a culture of appreciation (Blueboard).
  • Coordinated implementation of people-related services, policies and programs through departmental staff.
  • Responsible for running standard reports from Workday and presenting

Grand Rounds
San Francisco, CA

Recruiting Coordinator
08.2019 - 04.2020

Job overview

  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Partner cross-functionally with the Talent Acquisition team, Hiring Managers, Interviewers and other teams as needed
  • Improved office efficiency by effectively managing internal communications and correspondence.
  • Act as point of contact for candidates; scheduling phone, video and onsite interviews as well as sending various hiring exercises/case studies
  • When required, book travel and hotel accommodations for out of town candidates
  • Proactively take on ad-hoc projects as needed

SE2

Human Resource Specialist
10.2018 - 06.2019

Job overview

  • Serve as a point of contact for employees and managers
  • Day-to-day support of HRBP clients, including general HR questions and a variety of HR processes
  • Assist the HR team with continuous improvement and administering of HR processes including the employee change, exit, immigration, and workforce planning processes
  • Work alongside Sr
  • Human Resource Business Partner and Immigration Attorneys to ensure Immigration Public Access Files are in compliance as well as assisted with timely reply for Requests for Evidence
  • Assist Talent Acquisition with recruiting efforts, such as sourcing, interviewing, extending offers, conducting reference checks and monitoring background check completion
  • Input new hires, file employee documents and other documents as appropriate, and execute aspects of the new employee onboarding process, including new hire forms and E-Verify compliance
  • Lead the company internship program to meet growing business needs.

DXC Technology

Claims Resolution Specialist Lead/Insurance Rep III
03.2018 - 06.2018

Job overview

  • Evaluated claims for accuracy while following all applicable rules and strict guidelines
  • Researched requested adjudications from insurance providers while documenting processes
  • Consistently staying up to date on latest projects, plans and policy changes
  • Revisited claims and adjustments to ensure quality assurance for clients and report any discrepancies.

Talent Acquisition Specialist (Contract)
06.2018 - 10.2018

Job overview

  • Checked work history, credit/criminal background and checked references of potential employees
  • Gathered all appropriate paperwork for the new hire folders
  • Worked closely with the recruiters in the recruitment process while keeping track of all the candidates.

Education

Murray State University
Murray, KY

Bachelor of Science from Human Resources Management
12.2016

University Overview

GPA: 3.2/4.0

Skills

  • Pre-Employment Screening
  • HR Policy Development
  • Recruitment & Onboarding Strategies
  • Change Management
  • Merger and Acquisition Integration
  • HR analytics
  • Leave of Absence Management

Personal Qualifications

Enthusiastic and detail-oriented Human Resource Generalist eager to apply my extensive HR knowledge and leverage my customer support, communication, problem-solving, organizational, and technical skills. Demonstrated ability to quickly adapt to new responsibilities and thrive in dynamic environments. Proficient in MS Office suite, Airtable, & Adobe suite with a proven track record of effective verbal and written communication.

Certification

aPHR

Additional Information

HCM Fundamentals and Report Writer Workday Training

Work Preference

Work Type

Full Time

Location Preference

RemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancementPaid time offWork from home optionTeam Building / Company Retreats

Timeline

Sr. Human Resource Generalist

Included Health
09.2023 - Current

Human Resource Generalist

Grand Rounds DBA Included Health
09.2021 - Current

Human Resources Operations Coordinator

Grand Rounds
04.2020 - 09.2021

Recruiting Coordinator

Grand Rounds
08.2019 - 04.2020

Human Resource Specialist

SE2
10.2018 - 06.2019

Talent Acquisition Specialist (Contract)

06.2018 - 10.2018

Claims Resolution Specialist Lead/Insurance Rep III

DXC Technology
03.2018 - 06.2018

Murray State University

Bachelor of Science from Human Resources Management
Coryn Carroll