Coryn Truett
Aynor,SC
Summary
A college student who has been working in the healthcare system for 3 years eager to learn more about pharmaceuticals, and, to be able to serve in providing medical assistance to the public. Enthusiastic Pharmacy Tech interested in learning more about the production and use of drugs and their functions on the body.
The realization of wanting to pursue a career in pharmacy and get a PharmD degree was cultivated in the junior year of high school when COVID hit. All schools were shut down and everyone was learning in a virtual setting. When schools opened back up, the personal decision was made to not go back to school, and instead continue virtual school. During the time as a virtual student, there was a sudden urge to get a job. The local hometown pharmacy was hiring and this is where the love for pharmaceuticals came from when hired for a job. The curiosity about drugs grew bigger and bigger, so the desire to get further experience as a pharmacy tech in a bigger setting also grew, specifically the local hospital inpatient pharmacy. Being hired as a Patient Access Specialist in the local hospital was intended to obtain a job as a pharmacy tech. Just recently the next step has been taken by accepting a job at the same hospital, as a pharmacy tech. Working since junior year of high school has provided experiences and knowledge about retail pharmacy, inpatient pharmacy, and healthcare, and cultivated an eagerness to further the knowledge in the pharmaceutical world.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician
Conway Medical Center
10.2023 - Current
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Greeting and providing exemplary customer service to patients and accompanying family when necessary.
- Preparing medications, pharmaceutical supplies, IVs, and irrigating solutions using aseptic technique within the laminar air flow hood.
- Perform computer order entry, file and fill prescriptions, type labels, file physician order sheets, and pick up and deliver prescriptions to nursing stations and patient medication bins.
- Remove outdated medications and maintain proper levels of floor stock in Pyxis machines.
- Completing inventory, cleaning, and ordering medications, post-credits, and medication charges in computer services
- Utilize organizational skills, and effectively display verbal communication skills.
- Display use and understanding of technology and computer skills.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Counted, measured, and compounded medications following standard procedures.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
Patient Access Specialist
Conway Medical Center
10.2022 - Current
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
- Reduced billing errors by verifying demographic information and updating records as needed.
- Educated patients on available resources, programs, and financial assistance options to optimize their healthcare experience.
- Streamlined front-desk operations for improved patient flow and reduced wait times.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
- Collaborated with clinical staff to ensure seamless coordination of care for patients.
- Provided excellent customer service to patients and medical staff.
- Verified insurance coverage and obtained necessary authorizations to ensure timely billing and reimbursement.
- Greeted and assisted patients with check-in procedures.
- Collected and validated patient demographics and insurance information.
- Registered patients efficiently for outpatient services and appointments.
- Registered patients being admitted into hospital and directed patients to the correct unit.
- Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Worked well in team setting, providing support and guidance.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
Pharmacy Cashier/Pharmacy Technician
Nyes Pharmacy
11.2021 - 09.2022
- Performed price checks for customers quickly, instilling confidence in the store's pricing policies while fostering trust relationships between shoppers and business operations.
- Collaborated with pharmacy staff to streamline workflow processes, improving overall efficiency and productivity.
- Managed cash register transactions accurately, minimizing discrepancies in daily financial reports.
- Supported pharmacy team by answering phone calls, directing inquiries, and taking accurate messages.
- Increased customer satisfaction by providing friendly and efficient service during checkout process.
- Performed cash, card and check transactions to complete customer purchases.
- Enhanced store security by vigilantly monitoring for potential theft and promptly reporting any suspicious activity.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Developed strong relationships with customers through consistent professionalism and excellent interpersonal skills.
- Served as a reliable backup when staffing shortages occurred in other areas of the pharmacy or store.
- Continuously updated knowledge of prescription medications, over-the-counter products, and store promotions to provide accurate information to customers and increase sales potential.
- Efficiently processed prescription drop-offs and pick-ups while maintaining strict adherence to HIPAA regulations.
- Reported prescription errors to pharmacist on duty and adhered to company policies and procedures in relation to pharmacy errors and quality assurance directives.
- Learned duties for various positions such as compounding and provided backup at key times.
- Assisted in managing inventory levels of over the counter medications by accurately counting, ordering, and restocking shelves as needed.
- Worked effectively in fast-paced environments.
- Strengthened communication skills through regular interactions with others.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Welcomed customers to the pharmacy and answered questions relating to prescriptions and over-the-counter products.
- Reduced medication errors by verifying patient information to make sure they are given the correct prescriptions.
- Managed opening and closing duties for pharmacy.
Education
Bachelor of Science - Biochemistry/ Prerequisites For Pharmacy School
Coastal Carolina University
Conway, SCSkills
- Prescription Refill Fulfillment
- Pharmacy Ethics
- Prescription Filling
- Medication labels
- Insurance Verification
- Supply Restocking
- Confidentiality and HIPAA
- Pharmaceutical Calculations
- Medication Storage and Labeling
- IV Preparation
- Aseptic Techniques
- Customer Service
- Labeling Accuracy
- Pyxis MedStation
Registered Pharmacy Tech
Obtained a Pharmacy Tech license in October 2021, and have maintained appropriate rectifications.
Timeline
Pharmacy Technician
Conway Medical Center
10.2023 - Current
Patient Access Specialist
Conway Medical Center
10.2022 - Current
Pharmacy Cashier/Pharmacy Technician
Nyes Pharmacy
11.2021 - 09.2022
Bachelor of Science - Biochemistry/ Prerequisites For Pharmacy School
Coastal Carolina University
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