Courtnee Buddle
Orlando
Summary
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier
Kuerig Dr .Pepper
Orlando, FL
01.2022 - 08.2025
- Handled and reconciled daily financial transactions, ensuring accuracy across cash collections, invoices, and reports.
- Maintained strict financial controls by identifying discrepancies and escalating issues for resolution.
- Processed high-volume payments and financial documentation with precision and efficiency.
- Prepared bank deposits and supported accounting functions to ensure timely and accurate financial reporting.
- Supported cross-department operations, demonstrating reliability, organization, and strong attention to detail.
Warehouse Worker
Publix
Orlando, FL
10.2020 - 09.2021
- Operated forklifts and pallet jacks to transport materials efficiently across warehouse.
- Managed inventory control processes, ensuring accurate stock levels and timely replenishment.
- Assisted in training new employees on safety protocols and operational procedures.
- Conducted regular inspections of equipment, maintaining compliance with safety regulations.
- Collaborated with team members to streamline order fulfillment processes, improving efficiency.
Customer Service Representative
Wawa
Orlando, FL
04.2019 - 07.2021
- Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
- Managed transactions accurately using point-of-sale systems to ensure smooth operations.
- Trained new team members on customer interaction protocols and service standards.
- Implemented process improvements to enhance workflow and reduce customer wait times.
- Assisted in inventory management by restocking shelves and monitoring product availability.
- Conducted regular audits of cash handling procedures to ensure compliance with company policies.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Science - Psychology
Florida International University
Miami, FL06-2027
Associate of Arts - General Studies
Valencia College
Orlando, FL12-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Conflict resolution
- POS system operations
Certification
Microsoft Office Specialist
Timeline
Cashier
Kuerig Dr .Pepper
01.2022 - 08.2025
Warehouse Worker
Publix
10.2020 - 09.2021
Customer Service Representative
Wawa
04.2019 - 07.2021
Bachelor of Science - Psychology
Florida International University
Associate of Arts - General Studies
Valencia College