Courtney Aguilar
Las Vegas,NV
Summary
Dynamic and results-driven professional with extensive experience at Cottonwood Station, excelling in inventory management and customer service. Proven track record of enhancing operational efficiency and negotiating favorable supplier contracts, ensuring top-quality food and beverage standards. Passionate about fostering team collaboration and achieving customer satisfaction through effective problem resolution.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Barista Manager
Cottonwood Station
Blue Diamond, NV
03.2018 - Current
- Monitored inventory levels, ordered supplies as needed and managed budgets for coffee shop operations.
- Resolved problems or concerns to satisfaction of involved parties.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Delegated work to staff, setting priorities and goals.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Food and Beverage Manager
Cottonwood Station
Blue Diamond, NV
03.2018 - Current
- Established relationships with local businesses or organizations in an effort to increase patronage from repeat customers.
- Performed regular price comparisons with vendors in order to obtain the best possible deals on food ingredients.
- Oversaw food and beverage operations, delivered day-to-day consistency and set and maintained highest food quality and service standards.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Negotiated contracts with suppliers in order to secure discounts on bulk orders of food items or beverages.
Head Bartender
Cheba Hut Toasted Subs
Las Vegas, NV
07.2022 - 04.2023
- Managed stock levels of all alcoholic beverages available at the bar.
- Handled food orders from customers seated at the bar.
- Monitored cash register transactions throughout the shift to ensure accuracy of sales data.
- Ensured that all liquor laws were followed during service hours.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Retail Manager
Bonnie Springs Ranch
Blue Diamond, NV
11.2013 - 03.2018
- Formed and sustained strategic relationships with clients.
- Oversaw inventory management, including ordering, receiving, and stock optimization.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Resolved customer complaints in a timely manner with a focus on satisfaction.
- Managed daily store operations, ensuring a seamless shopping experience for customers.
Education
High School Diploma -
Twentynine Palms High School
Twentynine Palms, CA06-2009
Skills
- Inventory management
- Quality control
- Food safety
- Customer service
- Budget management
- Operational efficiency
- Cash handling
- Sales forecasting
- Time management
- Cost controls
Certification
- TAM of Nevada Alcohol Awareness / OE2022075294
- Southern Nevada Food Handlers Safety / 2301599
References
References available upon request.
Timeline
Head Bartender
Cheba Hut Toasted Subs
07.2022 - 04.2023
Barista Manager
Cottonwood Station
03.2018 - Current
Food and Beverage Manager
Cottonwood Station
03.2018 - Current
Retail Manager
Bonnie Springs Ranch
11.2013 - 03.2018
High School Diploma -
Twentynine Palms High School