Courtney Bristow
Summary
Dedicated and results-oriented professional with over 18 years of experience in the banking industry and more than 6 years in customer service. Highly organized and detail-oriented, with a proven ability to prioritize responsibilities, meet deadlines, and achieve organizational goals in fast-paced environments. Recognized for a strong work ethic, professionalism, and positive attitude. Offers extensive experience in clerical operations, customer relations, cash handling, and problem resolution. A dependable and trustworthy team member who adapts quickly to new processes and technologies while maintaining a commitment to exceptional service.
Overview
24
24
years of professional experience
Work History
Assistant VP/Accounts Payable
FM Bank
Malden, MO
05.2007 - 01.2026
- Invoice Processing for four locations
- Vendor Management & Statement Reconciliation
- ACH and Check Payments
- Executed key month-end balancing, including accrual management
- Sales/Use Tax Basics and 1099 Reporting
- Skilled in managing and processing banking software systems, with expertise in scanning, digitizing, and organizing financial documents to ensure compliance, accuracy, and rapid retrieval
- Proficient in Excel
- Maintained confidentiality and compliance with regulations
Cashier/Customer Service
Walmart
Malden/Cape Girardeau, MO
08.2001 - 05.2007
- Recognized as Cashier of the Year for exceptional service and dedication
- Recognized as Employee of the Month for outstanding performance and teamwork
- Customer Service
- Cash Handling and POS Systems
- Transaction Processing
- Problem Resolution
- Trained New Employees
- Communication Skills
- Teamwork and Collaboration
- Inventory Assistance
- Attention to Detail
- Managed multiple tasks efficiently in fast-paced environment to ensure smooth operations
Bank Teller
Bank of America
Cape Girardeau, Missouri
02.2006 - 08.2006
- Processed high-volume financial transactions, including deposits, withdrawals, transfers, and loan payments with accuracy and efficiency
- Ensured compliance with banking regulations, security procedures, and confidentiality standards to protect customer information
- Provided customer service by addressing account inquiries and resolving concerns to enhance customer satisfaction
- Balanced cash drawers and verified transaction records, ensuring accuracy and accountability in daily transactions
- Demonstrated strong communication, problem solving, and relationship building skills in a fast-paced environment
Education
Medical Coding And Terminology
Cape Girardeau Career And Technology Center
Cape Girardeau, MO05-2026
Associate of Arts - General Studies
Three Rivers College
Poplar Bluff, MO05-2003
Psychology/Social Work
Missouri State University
Springfield, MOSkills
- Medical coding
- Customer service
- Attention to detail
- Invoice processing
- Problem resolution
- Financial reporting
- Communication skills
- Policy compliance
- Financial management
- Data Entry
- Attention to Detail
- Highly Organized
- Troubleshooting and problem resolution
- Data-driven decision making
Timeline
Assistant VP/Accounts Payable
FM Bank
05.2007 - 01.2026
Bank Teller
Bank of America
02.2006 - 08.2006
Cashier/Customer Service
Walmart
08.2001 - 05.2007
Medical Coding And Terminology
Cape Girardeau Career And Technology Center
Associate of Arts - General Studies
Three Rivers College
Psychology/Social Work
Missouri State University