Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shantell Sims

Memphis,TN

Summary

Take advantage of the opportunity that is available in your establishment. to increase the effectiveness of your operation by contributing experience, training, job knowledge, and acquired talents.

Overview

20
20
years of professional experience

Work History

Ass. Clinical Admin. Coordinator

Prospero Health
09.2022 - Current
  • Work remotely under Advocacy Scheduling Ops engaging outreach to patients and caregivers to enroll in program
  • Maintain an effective conversation with patient/caregiver
  • Identify customer/family/ caregiver needs providing comprehensive information
  • Build trusting and sustainable relationships
  • Keep accurate records of all conversations in our care center system

Ass. Clinical Admin. Coordinator

Prospero Health
09.2022 - Current
  • Work remotely under Advocacy Scheduling Ops engaging outreach to patients and caregivers to enroll in program
  • Maintain an effective conversation with patient/caregiver
  • Identify customer/family/ caregiver needs providing comprehensive information
  • Build trusting and sustainable relationships
  • Keep accurate records of all conversations in our care center system

Order Processor

Nickies Warehouse
12.2021 - 09.2022
  • Communicate with client via email and phone to process orders
  • Perform data entry and enter order information into system
  • Strong attention to detail
  • Must be to multitask in a fast pace environment

Order Processor

Nickies Warehouse
12.2021 - 09.2022
  • Communicate with client via email and phone to process orders
  • Perform data entry and enter order information into system
  • Strong attention to detail
  • Must be to multitask in a fast pace environment

Customer Service Specialist

Jim Keras
01.2014 - 01.2019
  • Provides service to internal/external customers to support dealership procedures
  • Performs computer data entry
  • Compiles statistics
  • Order supplies
  • Maintain effective financial reporting

Customer Service Specialist

Jim Keras
01.2014 - 01.2019
  • Provides service to internal/external customers to support dealership procedures
  • Performs computer data entry
  • Compiles statistics
  • Order supplies
  • Maintain effective financial reporting

Material Handler

Federal Express
08.2005 - 10.2013
  • Assist in inbound/outbound freight operations
  • Deliver freight safely and effectively throughout hub
  • Follow proper SOPs while operating effectively in hub operations

Material Handler

Federal Express
08.2005 - 10.2013
  • Assist in inbound/outbound freight operations
  • Deliver freight safely and effectively throughout hub
  • Follow proper SOPs while operating effectively in hub operations

Education

Medical Assistant - undefined

Remington College
Memphis, TN
05.2009

High School Diploma - undefined

Whitehaven High School
Memphis, TN
05.2006

Skills

  • Customer Service
  • Data Entry
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Inventory Specialist
  • Telesales
  • Accounts Receivable
  • 60/80 WPM

Languages

English

Timeline

Ass. Clinical Admin. Coordinator

Prospero Health
09.2022 - Current

Ass. Clinical Admin. Coordinator

Prospero Health
09.2022 - Current

Order Processor

Nickies Warehouse
12.2021 - 09.2022

Order Processor

Nickies Warehouse
12.2021 - 09.2022

Customer Service Specialist

Jim Keras
01.2014 - 01.2019

Customer Service Specialist

Jim Keras
01.2014 - 01.2019

Material Handler

Federal Express
08.2005 - 10.2013

Material Handler

Federal Express
08.2005 - 10.2013

Medical Assistant - undefined

Remington College

High School Diploma - undefined

Whitehaven High School
Shantell Sims