COURTNEY A. CRIGHTON
Rochester Hills,MI
Summary
Detail-oriented Account Manager with many years of comprehensive experience managing employer-client relationships and developing new business deals. Focused on managing accounts systematically to maximize sales. Dedicated professional successful at introducing new products and expanding network connections.
Overview
23
23
years of professional experience
Work History
Account Executive
Elara Caring
04.2016 - Current
- Chairman's Club award winner – ranked top 10% in sales force
- Responsible for meeting monthly quotas
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Grew business exponentially in large Michigan hospitals and national based seniors living communities by building a trusting relationship with key decision makers through good client service
- Negotiated contracts with key decision makers within accounts continuing to build relationships both internally and externally with clients
- Coordinated new internal sales training with leadership to help guide new account executives to prepare them for success
- Responsible for managing sales process from start to finish; which includes working with outside clients and our internal team
- Prospected new clientele through networking, cold calling, canvassing and referrals
Marketing Liaison
Villa Healthcare
01.2015 - 04.2016
- Build strong working relationships with local hospitals and physicians
- Partnered with social work to help ease their work of discharging patients
- Organize monthly events with hospital accounts and physicians, such as luncheons and CE events, to maintain close relationships with key people
- Responsible for gathering key marketplace information and reporting back to leadership for analysis
Development/Marketing
Everest Collegiate High School & Academy
08.2012 - 01.2015
- Develop online marketing and fundraising communication with parents and major benefactors to increase fundraising dollars
- Plan, execute and manage all annual fundraising events such as golf outing and gala auction, grossing over $340,000
- Develop all marketing pieces for annual fundraising events
- Manage and train a team of volunteers for each event
- Computer skills consist of daily use of excel spreadsheets, word, power point and maintaining website updates
Direct Marketing
Arbonne International
01.2004 - 01.2012
- Successfully managed a team of 15 team consultants with annual sales volume topping $120,000
- After 2 years earned Regional Vice President level and was presented with a company car
- Recognized as one of the top new business sales consultants in Arbonne for the month of November (2004)
Client Account Specialist
Palace Sports and Entertainment
07.2002 - 01.2004
- Reported directly to VP of Sales to review sales and marketing goals as it applied to current and prospective customers
- Collaborated with Palace executives to enhance our customers experience through marketing and other event programs
- Presented and communicated with large companies daily to increase ticket sales
- Marketed the importance of the 'Palace Experience' to clients for them to leverage with their customers and associates
Education
BACHELOR OF BUSINESS - MARKETING
OAKLAND UNIVERSITY
05.2000
Skills
- Self-motivated
- Committed to achieving goals
- Business development and planning
- Excellent Communication skills
- Experienced in relationship building
- Teamwork and Collaboration
- Flexible and Adaptable
- Multitasking Abilities
References
References available upon request.
Timeline
Account Executive
Elara Caring
04.2016 - Current
Marketing Liaison
Villa Healthcare
01.2015 - 04.2016
Development/Marketing
Everest Collegiate High School & Academy
08.2012 - 01.2015
Direct Marketing
Arbonne International
01.2004 - 01.2012
Client Account Specialist
Palace Sports and Entertainment
07.2002 - 01.2004
BACHELOR OF BUSINESS - MARKETING
OAKLAND UNIVERSITY
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