Summary
Overview
Work History
Education
Skills
Timeline
Generic

Courtney Daniels

Statesville,NC

Summary

Driven professional with a proven track record in guest engagement and safe food handling, honed across roles at Ihop and Davis Hospital. Excelled in enhancing customer loyalty through exceptional service and maintaining high standards of cleanliness. Skilled in food delivery and adept at fostering warm customer relationships, demonstrating a strong blend of hard and soft skills. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Server

Ihop
04.2023 - 07.2024
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Dietary Aide

Davis Hospital
05.2022 - 12.2022
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.

Lead Retail Sales Associate

Bath & Body Works
02.2020 - 01.2022
  • Provided excellent customer service to cultivate loyalty and satisfaction.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

High School Diploma -

Statesville High School
Statesville, NC
06.2017

Skills

  • Guest Engagement
  • Food Running
  • Supply Restocking
  • Beverage Preparation
  • Table Setting
  • Food Delivery
  • Safe Food Handling

Timeline

Server

Ihop
04.2023 - 07.2024

Dietary Aide

Davis Hospital
05.2022 - 12.2022

Lead Retail Sales Associate

Bath & Body Works
02.2020 - 01.2022

High School Diploma -

Statesville High School
Courtney Daniels